Pointe Hilton Tapatio Cliffs Resort, Phoenix, Frustrated

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Rank

6th

Out of 366

Pointe Hilton Tapatio Cliffs Resort	Average Price: $134 Check Rates

Hotel Class:

11111 North 7th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 4 of 11
Average review rating: 3.97

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (5) annoy (17) avoid (8) awful (10) bad (37) bed bugs (5) big deal (8) broken (13) complain (25) complaint (24) cramped (8) dated (27) difficult (28) dirty (6) disappoint (77) disturbing (6) downside (11) expensive (33) frustrated (10) hard (30) horrible (11) inconvenient (8) issue (70) lack (13) loud (21) mediocre (6) mess (6) mistake (8) negative (22) nightmare (6) noise (40) noisy (15) outdated (6) overpriced (16) poor (14) pricey (13) problem (70) ridiculous (15) rock (8) rude (14) sadly (6) slow (11) smell (17) terrible (16) tiny (7) uncomfortable (6) unfortunate (19) worn (11) worst (12) wrong (13)

Frustrated

Appears in 15 comments.

The following words were used in comments with Frustrated:
arrival (3) deal (2) friendly (3) lobby (5) not (3) reviews (2) shop (2) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A bit frustrating.

"Not amazing, not awful; a tad above average " Read full review on TripAdvisor 1/29/2012 Vote

2. frustrated, we went down do the office on our way out to dinner and request more.

"HUGE disappointment " Read full review on TripAdvisor 11/30/2011 Vote

3. She was not only frustrating, she was condescending and rude, and if I had the time I would have waited to speak to the manager.

"Severely Disappointed, Not 4-star quality. " Read full review on TripAdvisor 11/6/2011 Vote

4. frustrating trying to print anything at the biz center.

"Take a walk across the highway " Read full review on TripAdvisor 6/29/2010 Vote

5. Very disappointed and frustrated.

"Average Hotel. Beautiful views. " Read full review on TripAdvisor 5/4/2010 Vote

6. frustrated, I left the hot tub to take a little nap in the sun, and another maintanence man came and started sawing tree branches in the pool area.

"Too much like a run-down motel " Read full review on TripAdvisor 3/8/2010 Vote

7. However, I could understand from other reviews, some peoples frustrations with parking, as it is very tight especially if you are in one of the units on the upper hillside.

"A very beautiful Property " Read full review on TripAdvisor 10/13/2009 Vote

8. (4) Some reviews have expressed frustration about staff but my experience with the staff here was great - everyone was very friendly and attentive.

"Has its good points but badly in need of an update " Read full review on TripAdvisor 8/13/2009 Vote

9. " We found this especially frustrating on Saturday, the day we arrived.

"Enjoyable stay despite hotel not being handicapped accessible " Read full review on Expedia 7/12/2009 Vote

10. Lobby staff seemed frustrated and not very friendly upon our arrival.

Read full review on MyTravelGuide 8/8/2008 Vote