Pointe Hilton Tapatio Cliffs Resort, Phoenix, Bad

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Rank

6th

Out of 366

Pointe Hilton Tapatio Cliffs Resort	Average Price: $134 Check Rates

Hotel Class:

11111 North 7th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 4 of 11
Average review rating: 3.97

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bad	Appears in 68 comments.

The following words were used in comments with Bad:
experience (4) food (6) good (7) high (4) hotel (6) much (3) need (3) never (3) nice (5) not (17) old (4) park (12) pretty (3) price (3) resort (11) room (12) service (4) staff (5) useful (3) view (4)

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1. I am not used to encountering sullen staff in the US, but maybe he was just having a bad day.

"Mixed experience " Read full review on TripAdvisor 4/18/2012 Vote

2. The water pressure in the shower was bad.

"Mixed experience " Read full review on TripAdvisor 4/18/2012 Vote

3. Be careful though--if you have bad knees or aren't in great shape, it's not easy to get around.

"Wonderful resort--the details are missing " Read full review on TripAdvisor 3/18/2012 Vote

4. Foot traffic and noise is higher in these areas but not bad overall.

"Nice place for all " Read full review on TripAdvisor 2/26/2012 Vote

5. but I have a bad back and am fussy about chairs.

"Strange Place - Strange Process " Read full review on TripAdvisor 2/9/2012 Vote

6. Too bad my stay was so short.

"Very nice experience " Read full review on TripAdvisor 7/29/2011 Vote

7. I was also with my 3 yr old daughter so the uphill and stairs part was pretty bad for her after awhile.

"Very Nice UpHill Hotel " Read full review on TripAdvisor 7/18/2011 Vote

8. Driving the property and parking can be a bit difficult, but it's not so bad if you use the shuttle service.

"Wonderful stay " Read full review on TripAdvisor 6/13/2011 Vote

9. As the resort is in a small mountain valley the cell phone reception in the rooms was bad, very bad, had we been up on the hill this time I bet it would have been fine but those who had AT&T, T Mobil, Verizon, the old AllTel all had poor coverage in the rooms on the first floor.

"Nice but not as I remembered. " Read full review on TripAdvisor 5/31/2011 Vote

10. The food was actually pretty good, but our waitress was surprisingly bad - inattentive, slow, slovenly and disrespectful.

"Ok, not great " Read full review on TripAdvisor 4/29/2011 Vote