Casa Marina Resort Key West, Key West, Concierge

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Rank

8th

Out of 168

Casa Marina Resort Key West	Average Daily Rate: NA Check Rates

Hotel Class:

1500 Reynolds Street

Key West, 33040 View map

4-Star Hotel Rank: 3 of 16
Average review rating: 3.64

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (105) , MyTravelGuide (6) , TripAdvisor (498) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (21) balcony (58) bar (113) bathroom (69) beach (461) bed (66) bill (20) breakfast (123) charge (35) check in (71) check out (26) complimentary (21) concierge (18) cost (30) dinner (43) fee (56) food (161) front desk (99) hotel (662) housekeeping (23) lobby (75) location (81) lunch (33) manager (38) massage (24) money (34) ocean (149) parking (66) patio (23) pillow (13) pool (402) price (55) rate (31) recommend (71) restaurant (112) room (666) room service (26) service (181) shower (39) shuttle (18) spa (15) staff (352) street (112) suite (67) towel (100) valet (21) valet parking (13) view (146) walk (112) wireless (15)

Concierge

Appears in 18 comments.

The following words were used in comments with Concierge:
attentive (2) beach (3) beauty (2) desk (5) friendly (2) great (2) helpful (6) hotel (2) liked (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff were great, the concierge was awesome, when asking questions.

"Nice Hotel " Read full review on TripAdvisor 4/21/2009 Vote

2. Staff was very attentive and the concierge was helpful plus.

"Great winter getaway " Read full review on TripAdvisor 3/4/2009 Vote

3. The concierge was also helpful in recommending restaurants and things to see.

"Very Nice " Read full review on TripAdvisor 2/24/2009 Vote

4. The property is beautiful, and the front desk and concierge are very helpful.

"Casa Marina Trip " Read full review on TripAdvisor 1/2/2009 Vote

5. The bartenders were great, as well as the concierge and kind attendants at the front desk.

"Casa Marina Trip " Read full review on TripAdvisor 1/2/2009 Vote

6. PROs: 1) Property, bell staff, doorman, waitresses, concierge, complimentary computer access in lobby only if you need to take a quick look as MANY people are awaiting to use some times.

"Very nice hotel although lacking some niceties " Read full review on TripAdvisor 9/17/2008 Vote

7. The service was outstanding, everybody was helpful, friendly and almost like a best friend - from front desk to concierge and servers to the chef at the pool.

"Loved it... " Read full review on TripAdvisor 8/7/2008 Vote

8. First, you get the usual parking fee which is always a bit of a bummer, but then upon check in we noticed that we also get charged an additional $20 per day for things like the workout room and concierge.

"Pretty, but. looks arent everything " Read full review on TripAdvisor 7/23/2008 Vote

9. The cons; seaweed on beach,but it is removed daily by the hotel and their is a pier to get you past it if you want to swim, concierge desk staffed infrequently,but was helpful when staffed.

"Beautiful Place, Excellent Staff " Read full review on TripAdvisor 5/31/2008 Vote

10. The concierge was pleasant and helpful.

"Just What I Needed " Read full review on TripAdvisor 2/17/2008 Vote