Casa Marina Resort Key West, Key West, Complimentary

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Rank

8th

Out of 168

Casa Marina Resort Key West	Average Daily Rate: NA Check Rates

Hotel Class:

1500 Reynolds Street

Key West, 33040 View map

4-Star Hotel Rank: 3 of 16
Average review rating: 3.64

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (105) , MyTravelGuide (6) , TripAdvisor (498) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (21) balcony (58) bar (113) bathroom (69) beach (461) bed (66) bill (20) breakfast (123) charge (35) check in (71) check out (26) complimentary (21) concierge (18) cost (30) dinner (43) fee (56) food (161) front desk (99) hotel (662) housekeeping (23) lobby (75) location (81) lunch (33) manager (38) massage (24) money (34) ocean (149) parking (66) patio (23) pillow (13) pool (402) price (55) rate (31) recommend (71) restaurant (112) room (666) room service (26) service (181) shower (39) shuttle (18) spa (15) staff (352) street (112) suite (67) towel (100) valet (21) valet parking (13) view (146) walk (112) wireless (15)

Complimentary

Appears in 21 comments.

100% wrote positive comments about complimentary

The following words were used in comments with Complimentary:
beach (3) cold (2) cool (2) drink (9) fruit (2) lobby (3) offers (3) pool (5) refreshing (2) resort (3) room (4) snacks (2) staff (3) suite (2) towel (5) upgraded (3) waitress (2) walking (3) well (2) wireless (2)

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1. On our last visit, we received a complimentary upgrade to a junior suite that was lovely.

"Two wonderful stays " Read full review on Expedia 9/15/2010 Vote

2. the poolside waitresses/waiters bring something complimentary to everyone in/out of the pool: "drink of the day", popsicles, frozen towels.

"Not impressed with Key West. Hotel nice. " Read full review on Expedia 7/10/2010 Vote

3. Having experienced "RESORTS" in the Mayan Riviera, Aruba and Bahamas, the Casa Marina (deeming itself a resort) should offer an all inclusive package option for food and beverages and also offer complimentary coffee or continental breakfast or snacks during the am and pm and even half priced drinks in the early evening.

"Lovely hotel but needs more complimentary products and services " Read full review on Expedia 10/8/2009 Vote

4. The only complimentary items included a popsicle if you were at the poolside at 2pm and a "drink of the day" dixie cup sized beverage before lunchtime.

"Lovely hotel but needs more complimentary products and services " Read full review on Expedia 10/8/2009 Vote

5. I did enjoy the complimentary NY Times each day as well as the refreshing lime/mint cold drink provided in the afternoon.

"Wonderful stay at the Casa Marina " Read full review on TripAdvisor 3/21/2009 Vote

6. The hotel was able to move our room the following night and sent complimentary chocolate covered strawberried and champagne to our room.

"Beautiful Grounds. Great Service Great Pool! " Read full review on TripAdvisor 3/18/2009 Vote

7. A complimentary ice lolly on the beach.

"Amazing holiday feeling " Read full review on TripAdvisor 1/2/2009 Vote

8. They also serve complimentary drinks mid-morning, and cold towels in the afternoon, which is a nice touch.

"Nice but could try harder " Read full review on TripAdvisor 10/22/2008 Vote

9. The pool attendants were great, laying out towels on the lounge chairs, bringing drinks and even when we did not want a drink he came back with ice water, complimentary.

"Wonderful experience at the Casa Marina Hotel Key Largo " Read full review on TripAdvisor 9/26/2008 Vote

10. 2) Pool staff periodic walking around with complimentary watermelon, popscicles, and 'small ' drink samples.

"Very nice hotel although lacking some niceties " Read full review on TripAdvisor 9/17/2008 Vote