Sheraton Universal, Los Angeles, Welcoming

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Rank

16th

Out of 700

Sheraton Universal	Average Price: $215 Check Rates

Hotel Class:

333 Universal Hollywood Drive

Los Angeles, 91608 View map

4-Star Hotel Rank: 9 of 45
Average review rating: 3.1

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , Travelocity (2) , TripAdvisor (444)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (10) adequate (10) attentive (10) awesome (12) beautiful (26) best (35) better (37) big (35) cares (32) cheaper (17) clean (159) comfortable (94) comfy (20) convenient (53) cool (8) courteous (10) decent (14) excellent (51) exceptional (26) fantastic (23) fast (13) free (123) fresh (15) friendly (131) fun (16) generous (13) good (179) great (260) happy (31) helpful (140) huge (22) impressed (14) liked (100) love (48) new (41) nice (217) outstanding (7) perfect (30) pleasant (30) pleased (8) plenty (20) positive (13) professional (13) quiet (22) reasonable (29) responsive (10) spacious (19) superb (11) welcoming (18) wonderful (33)

Welcoming

Appears in 21 comments.

The following words were used in comments with Welcoming:
friendly (5) great (3) hotel (3) night (2) park (2) reception (3) room (4) staff (10) warm (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff went out of their way to welcome our family.

"Best customer service ever!!! " Read full review on TripAdvisor 5/17/2012 Vote

2. Booking was done by Sam who was extremely helpful and friendly, she even emailed me a couple of days before check in to welcome us and to see if we needed any travel assistance.

"Great location " Read full review on TripAdvisor 5/11/2012 Vote

3. It was mutually convenient to everything, but the MOST IMPORTANT item I wish to mention, is their welcoming staff.

"Wonderful people WORKING in the hotel! It felt like we were part of the family... " Read full review on TripAdvisor 5/4/2012 Vote

4. We had a great stay here and the staff were very welcoming.

"A great place to stay when visiting Universal studios " Read full review on TripAdvisor 3/29/2012 Vote

5. The staff was quite friendly and welcoming (reception, concierge, butler at the lounge).

"Decent Sheraton next to Universal Studios " Read full review on TripAdvisor 2/25/2012 Vote

6. From the moment we checked in at 11:30 at night, the superb staff made us feel welcome, the bar was actually open, and the room was amazing.

"Great location, great hotel! " Read full review on TripAdvisor 11/26/2011 Vote

7. We were warmly welcomed by the reception staff and were in our room in no time, which after a 12 hour flight was great.

"Great hotel " Read full review on TripAdvisor 10/29/2011 Vote

8. The staff made us feel very welcome.

"This place is everything you could ask for in a top notch hotel. " Read full review on TripAdvisor 10/28/2011 Vote

9. When I first arrived we received a warm welcome from the valet parking which was a great start to our LA stay.

"Great location, some outstanding staff " Read full review on TripAdvisor 10/17/2011 Vote

10. He was SO friendly and made us feel very welcomed and genuinly seemed to care about our stay.

"Alright hotel for "name your own price" " Read full review on TripAdvisor 9/29/2011 Vote