3. Since we arrived early from Australia our room wasn't ready at 8am but the staff rushed around and were fantastic and let us in early, They could not have been more amazing, Bed was a great size and view was good, so close to walk up to city walk and having the blue line hop on hop off bus outside was AWESOME, Only downside the starbucks in lobby, could've been the worst coffee I have ever had, but can not fault Sheraton universal Hotel.