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Rank
16th
Out of 700

Sheraton Universal

Average Price: $215  
 
Hotel Class:
333 Universal Hollywood Drive
Los Angeles, 91608 View map  
4-Star Hotel Rank: 9 of 45
Average review rating: 3.1
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , Travelocity (2) , TripAdvisor (444)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Friendly
Appears in 150 comments. 
The following words were used in comments with Friendly:
bar (10)   clean (20)   desk (14)   employee (6)   extremely (6)   floor (6)   good (10)   great (11)   helpful (33)   hotel (38)   lobby (10)   love (6)   nice (12)   not (15)   park (6)   room (32)   service (14)   staff (72)   valet (7)   well (9)    
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1. Please note that the 10 minute walk to Universal is not handicapped-stroller friendly.
"Would stay again! " Read full review on TripAdvisor   5/22/2012 Vote      
2. Post party in my friends suite large living room.
"Great room " Read full review on TripAdvisor   5/16/2012 Vote      
3. Thought it might be wise to get a room and have some friends pre-party and visit my friends room post party.
"Great room " Read full review on TripAdvisor   5/16/2012 Vote      
4. Staff were all very nice and friendly.
"STILL THE GRAND OLD HOTEL ON TOP OF THE UNIVERSAL HILL " Read full review on TripAdvisor   5/13/2012 Vote      
5. The hotel staff are friendly.
"Family Friendly " Read full review on TripAdvisor   5/12/2012 Vote      
6. Booking was done by Sam who was extremely helpful and friendly, she even emailed me a couple of days before check in to welcome us and to see if we needed any travel assistance.
"Great location " Read full review on TripAdvisor   5/11/2012 Vote      
7. The rooms were lovely, clean and spacious (we were on the 19th floor) and despite the excitement from all THE VOICE contestants and their families/friends staying there, we didn't hear a peep.
"Wonderful people WORKING in the hotel! It felt like we were part of the family... " Read full review on TripAdvisor   5/4/2012 Vote      
8. After the event, I went back downstairs to the lobby bar with some friends and we closed out the bar.
"Excellent stay & superb customer service! " Read full review on TripAdvisor   5/2/2012 Vote      
9. Before heading up to my event, I had a few drinks at the bar and Armando, the bar/catering manager, was extremely friendly & helpful.
"Excellent stay & superb customer service! " Read full review on TripAdvisor   5/2/2012 Vote      
10. We were given a lovely room on the second floor which at first I was apprehensive about, usually higher the better for me, but my friend LOVED, I mean LOVED the room, centrally overlooked the pool, a wonderful little balcony and easy access to the lobby, pool and dining area.
"Great Hotel, Great Stay " Read full review on TripAdvisor   4/25/2012 Vote      
   
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