Sheraton Universal, Los Angeles, Courteous

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Rank

16th

Out of 700

Sheraton Universal	Average Price: $215 Check Rates

Hotel Class:

333 Universal Hollywood Drive

Los Angeles, 91608 View map

4-Star Hotel Rank: 9 of 45
Average review rating: 3.1

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , Travelocity (2) , TripAdvisor (444)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (10) adequate (10) attentive (10) awesome (12) beautiful (26) best (35) better (37) big (35) cares (32) cheaper (17) clean (159) comfortable (94) comfy (20) convenient (53) cool (8) courteous (10) decent (14) excellent (51) exceptional (26) fantastic (23) fast (13) free (123) fresh (15) friendly (131) fun (16) generous (13) good (179) great (260) happy (31) helpful (140) huge (22) impressed (14) liked (100) love (48) new (41) nice (217) outstanding (7) perfect (30) pleasant (30) pleased (8) plenty (20) positive (13) professional (13) quiet (22) reasonable (29) responsive (10) spacious (19) superb (11) welcoming (18) wonderful (33)

Courteous

Appears in 12 comments.

The following words were used in comments with Courteous:
friendly (5) room (3) staff (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The club room staff was very courteous and eager to please.

"We were treated well " Read full review on TripAdvisor 5/6/2012 Vote

2. Everyone we had dealing with was very courteous and friendly.

"Sheraton Universal " Read full review on TripAdvisor 4/10/2012 Vote

3. Staff were courteous, the size of the room is ok but the t&b is a bit small.

"Needs Improvement " Read full review on TripAdvisor 1/5/2012 Vote

4. In addition ALL of the staff were extremely courteous and friendly througout our stay.

"Great staff, location, and gym!! " Read full review on TripAdvisor 1/3/2012 Vote

5. The entire staff here is courteous, kind and friendly.

"Friendliest hotel employees. " Read full review on TripAdvisor 8/4/2011 Vote

6. The employee, although very friendly and courteous, said that was not possible.

"I'm trying to reach a CEO or manager of Sheraton Universal Hotel Please! " Read full review on TripAdvisor 7/30/2011 Vote

7. Room was clean, bathroom was spotless, staff were courteous.

"Greatest Staff and Comfortable Stay " Read full review on TripAdvisor 2/1/2011 Vote

8. All staff we encountered were helpful and courteous.

"Served its purpose " Read full review on TripAdvisor 12/13/2010 Vote

9. The staff in general - from the reception, to housekeeping to the entire staff for breakfast - were professional, accommodating and courteous.

"Perfect for our 1-night stay w/ concert at the Amphitheatre " Read full review on TripAdvisor 11/30/2009 Vote

10. Evander Holyfield was very courteous and friendly.

"Great stay great customer service " Read full review on Travelocity 1/1/2009 Vote