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Rank
16th
Out of 700

Sheraton Universal

Average Price: $215  
 
Hotel Class:
333 Universal Hollywood Drive
Los Angeles, 91608 View map  
4-Star Hotel Rank: 9 of 45
Average review rating: 3.1
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , Travelocity (2) , TripAdvisor (444)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 19 comments. 
The following words were used in comments with Attentive:
breakfast (2)   buffet (2)   desk (2)   friendly (2)   great (3)   helpful (2)   hotel (4)   need (2)   not (2)   pleasant (2)   professional (2)   room (2)   service (5)   staff (9)   valet (2)    
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1. I stay at a lot of Starwood hotels and am impressed by the personal service and attention offered with every stay and the general decor and amenities at this particular Sheraton.
"Caring Service, Classic Hollywood " Read full review on TripAdvisor   5/14/2012 Vote      
2. I attended a high school reunion event here and the buffet dinner was scrumptious and service attentive.
"STILL THE GRAND OLD HOTEL ON TOP OF THE UNIVERSAL HILL " Read full review on TripAdvisor   5/13/2012 Vote      
3. Breakfast staff were attentive and cheerful.
"Exceeded our expectations. " Read full review on TripAdvisor   3/28/2012 Vote      
4. We were actually overwhelmed at how friendly and helpful they were and the attention that they applied to every detail of our trip.
"SECOND TO NONE....AMAZING!!!! " Read full review on TripAdvisor   3/21/2012 Vote      
5. He is friendly and attentive.
"Great Hotel " Read full review on TripAdvisor   9/4/2011 Vote      
6. He worked efficiently, but also provided each guest with the attention that they deserved.
"Great hotel with a fantastic location " Read full review on TripAdvisor   8/9/2011 Vote      
7. There are several comments about the elevators, so Sheraton needs to pay attention to that because it is a deal breaker in my opinion.
"An okay place to stay but the elevators are definitely a problem " Read full review on TripAdvisor   7/21/2011 Vote      
8. The restaurant is worth mentioning, food was great, the staff were attentive and listened to our needs.
"Rooms smoke free, hotel, definately not " Read full review on TripAdvisor   5/8/2011 Vote      
9. The front desk , valet and bar lounge staff was very helpful and attentive but the rest of my hotel experience was very disappointing.
"The Elevators and Thin Walls will make you crazy " Read full review on TripAdvisor   4/17/2011 Vote      
10. Again, the staff in the sole remaining restaurant was pleasant and attentive, although not especially professional.
"mixed experience " Read full review on TripAdvisor   4/11/2011 Vote      
   
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