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OpinionWell
Rank
8th
Out of 168

Casa Marina Resort Key West

Average Daily Rate: NA  
 
Hotel Class:
1500 Reynolds Street
Key West, 33040 View map  
4-Star Hotel Rank: 3 of 16
Average review rating: 3.64
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (105) , MyTravelGuide (6) , TripAdvisor (498) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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Unfriendly
Appears in 8 comments. 
The following words were used in comments with Unfriendly:
$ (2)   desk (2)   hotel (2)   housekeeping (2)   not (3)   resort (2)   room (3)   service (5)   staff (7)   water (2)    
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1. The bar service in the hotel was also slow and unfriendly.
"Fell short of my expectations " Read full review on Expedia   2/18/2009 Vote      
2. But the biggest problem of casa marina is service : the staff is just here will just do what it's here to do, service is mediocre (housekeeping just ok, regular shortage of towels at the pool/gym -which in my opinion is unacceptable when you are paying a 20$/day resort fee-, not enough waiting/resort staff and overall, unfriendly attitude of the staff towards guests.
"Very, very mixed feelings " Read full review on TripAdvisor   12/28/2008 Vote      
3. It could have been a great hotel but many details downsize its ranking to only a good one = nice but small bedroom, a beach but whit no real sand, unfriendly barman, wireless network for $12 a day.
"Good but not great " Read full review on TripAdvisor   3/8/2008 Vote      
4. Last week we found the staff to be sullen, unfriendly, and at times - downright rude.
"Beware: New Ownership " Read full review on YahooTravel   11/6/2007 Vote      
5. The staff overall was a little on the unfriendly side (especially the front desk).
"watch your check out bill! " Read full review on TripAdvisor   6/2/2007 Vote      
6. unfriendly front desk staff, poor housekeeping (hair in the bathroom sink), threadbare blanket on the bed, limited room service menu, voice mail when you call room service, intermittent hot water in the shower, changing water pressure, awful phone lines for dial-up connections, high-speed internet in the room without any cable connection, and--not hotel`s fault--a rooster that will wake you at the crack of dawn.
"This place is a joke. " Read full review on TripAdvisor   2/25/2006 Vote      
7. The staff was unfriendly and one of the valet workers was quite a smartalec with me.
"It was okay " Read full review on TripAdvisor   7/25/2005 Vote      
8. We pretty much came to conclusion that most, not all Key West locals are unfriendly.
"Resort " Read full review on TripAdvisor   7/11/2004 Vote      
   
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