Home » United States » Florida » Key West Destinations » Key West Hotels » Casa Marina Resort Key West
Back to search results
OpinionWell
Rank
8th
Out of 168

Casa Marina Resort Key West

Average Daily Rate: NA  
 
Hotel Class:
1500 Reynolds Street
Key West, 33040 View map  
4-Star Hotel Rank: 3 of 16
Average review rating: 3.64
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (105) , MyTravelGuide (6) , TripAdvisor (498) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exterminator
Appears in 9 comments. 
The following words were used in comments with Exterminator:
bed (3)   bug (3)   hotel (3)   informative (2)   liked (2)   luggage (4)   management (2)   new (2)   not (2)   room (2)   staff (2)   store (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
1. Once again, why wasn’t anyone worried about further contamination? Wouldn’t you like to learn from the exterminator how to properly avoid this situation in the future? As proven during this incident, we are obviously understanding people, and did not cause a big scene or make loud demands on a busy Saturday morning.
Read full review   5/18/2010 Vote      
2. Why was there no staff present to accommodate us after this incident? There should have been a staff member present to learn from the exterminator, and then to help us with anything we may have needed during the last hours of our stay at the hotel.
Read full review   5/18/2010 Vote      
3. I am thankful for what WE learned through the exterminator.
Read full review   5/18/2010 Vote      
4. Instead, we had to take initiative to find the manager, find out what was in our bed, find out the next steps from the exterminator, and even find a garbage bag for our luggage.
Read full review   5/18/2010 Vote      
5. Here are some questions I would like to address: Why was our luggage taken to a new room? In the hotel industry, you should have been informed of bed bugs, just as the exterminator had informed us in ten minutes that afternoon.
Read full review   5/18/2010 Vote      
6. Thankfully, we spoke with an outside source, the exterminator hired by the hotel, who gave us the facts about bed bugs.
Read full review   5/18/2010 Vote      
7. We again took it upon ourselves to see what was going on, and returned to our new room where the maintenance manager was with an exterminator.
Read full review   5/18/2010 Vote      
8. The local hardware store did not have the bug bomb recommended by the exterminator at the stores, and since spread of these eggs can be through luggage, we took no chances and threw away our luggage.
Read full review   5/18/2010 Vote      
9. The exterminator then told us how to rid ourselves of this contamination, telling us to wash all clothing in hot water.
Read full review   5/18/2010 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
© 2010 OpinionWell, LLC, All Rights Reserved