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Rank
8th
Out of 168

Casa Marina Resort Key West

Average Daily Rate: NA  
 
Hotel Class:
1500 Reynolds Street
Key West, 33040 View map  
4-Star Hotel Rank: 3 of 16
Average review rating: 3.64
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (105) , MyTravelGuide (6) , TripAdvisor (498) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 20 comments. 
The following words were used in comments with Terrible:
bad (2)   beach (3)   gym (2)   hall (2)   hotel (5)   liked (4)   money (2)   need (2)   never (2)   not (4)   room (5)   service (6)   smell (2)   staff (2)   value (2)   walking (2)    
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1. Most importantly, you need to learn that when something terrible like this happens to your guests at your hotel, it is your job to make us feel that they never happened.
Read full review   5/18/2010 Vote      
2. I learned quickly where the coffee decanter was located and really did not find it terribly inconvenient to get up and refill my own when needed.
"Overall, a Highly Recommended Resort! " Read full review on YahooTravel   11/27/2009 Vote      
3. The breakfast buffet on the beach is $16 and the selection is terrible for the price (not to mention the relatively poor service).
"Nothing to write home about " Read full review on TripAdvisor   3/3/2009 Vote      
4. It was much easier without a car, traffic is terrible.
"Ok but really expensive " Read full review on TripAdvisor   2/16/2009 Vote      
5. Pros: - Great beach with loads of activities- Facing the right way to catch sun throughout the day- Quiet neighbourhood- Very friendly valet staffCons:- terrible value for money - room felt like a Holiday Inn- This hotel has no character - it looks like a prison once you get past the grand entrance hall- Dirty rooms- Small rooms- Grumpy staff, especially the chewing-gum chewing unenthusiastic reception staff- Awful view onto construction site- Far walk to Duval Street compared to HyattAll in all, this is a badly managed hotel with a terrible value for money proposition.
"Terrible value for money - DO NOT STAY HERE! " Read full review on TripAdvisor   1/4/2009 Vote      
6. When I left I told them I had a terrible stay and they did not even resond in any way.
"Casa Marina gone south " Read full review on TripAdvisor   9/27/2008 Vote      
7. During that time there have been some terrible reviews as the hotel has had it`s facelift and we finally decided to return once the makeover was finished.
"Excellent facelift " Read full review on TripAdvisor   9/6/2008 Vote      
8. Poolside service was terrible.
"Casa Marina Key West 08/0508 thru 08/08/08 " Read full review on TripAdvisor   8/10/2008 Vote      
9. the service at the restaurant was good on some days and terrible on others.
"we were disapppointed! " Read full review on TripAdvisor   2/27/2008 Vote      
10. The air conditioner in our room was making a terribly loud noise the first night but was promptly fixed the next morning.
"Would never stay here again. " Read full review on TripAdvisor   2/18/2008 Vote      
   
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