Serrano Hotel, San Francisco, Terrible

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Rank

24th

Out of 493

Serrano Hotel	Average Price: $223 Check Rates

Hotel Class:

405 Taylor Street

San Francisco, 94102 View map

4-Star Hotel Rank: 16 of 37
Average review rating: 4.15

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Terrible

Appears in 12 comments.

The following words were used in comments with Terrible:
breakfast (2) great (2) hotel (3) not (8) problem (2) room (3)

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1. It wasn't terrible, but just not on the usual Kimpton level.

"Not Kimpton's best " Read full review on TripAdvisor 4/10/2012 Vote

2. terrible, without this problem I would have rated the hotel 4/5.

"Convenient downtown hotel " Read full review on TripAdvisor 3/13/2012 Vote

3. It is not terribly pricey, but still provides a room that is quite suitable.

"Good value, centrally located " Read full review on TripAdvisor 11/2/2011 Vote

4. The glass in the windows are way too thin and the noise on the street was terrible.

"Is this really a Kimpton Hotel? Hard to believe... " Read full review on TripAdvisor 9/24/2011 Vote

5. The staff there were terrible and had no desire or ability to rectify my problem.

"GREAT LOCATION, GREAT SLEEP, GREAT STAFF, GREAT VALUE = GREAT HOTEL! " Read full review on TripAdvisor 4/27/2011 Vote

6. The location is not fantastic; perhaps a block too close to the Tenderloin, but not terrible, either.

"Okay. Quirky " Read full review on TripAdvisor 5/22/2009 Vote

7. The room service menu is terrible, it is really limited, there are no sandwiches burgers or even fries (not exactly hard items to get you hands on), its only asian, so if you are not in the mood or just do not like asain food, its tough lookThe business centre is well equite with 2 Apple PCs & comfortable clairs, the gym is also great, each machine has its own tv.

"Good Location, needs a facelift " Read full review on TripAdvisor 6/4/2008 Vote

8. The hotel restaurant was terrible for breakfast.

Read full review on MyTravelGuide 3/23/2008 Vote

9. The hotel restaurant was terrible for breakfast.

Read full review on MyTravelGuide 3/23/2008 Vote

10. Not a terrible place but one of the worst nights of sleep I have had while away from home in quite a while.

"would not go back " Read full review on TripAdvisor 2/4/2008 Vote