Serrano Hotel, San Francisco, Horrible

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Rank

24th

Out of 493

Serrano Hotel	Average Price: $223 Check Rates

Hotel Class:

405 Taylor Street

San Francisco, 94102 View map

4-Star Hotel Rank: 16 of 37
Average review rating: 4.15

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (7) a little on the small side (4) annoy (4) avoid (15) bad (20) barely (6) big deal (8) bug (7) complain (6) complaint (12) cramped (5) dangerous (8) dated (3) difficult (10) dirty (12) disappoint (25) downside (9) expensive (24) filthy (4) grumpy (4) hard (12) hate (5) horrible (5) issue (25) lack (3) loud (10) mediocre (3) mildew (3) miserable (5) mold (6) negative (10) noise (22) noisy (10) pricey (7) problem (43) rough (9) rude (8) sad (3) scary (4) shabby (6) slow (8) smell (7) terrible (7) tiny (17) too small (5) uncomfortable (13) unfortunate (9) unsafe (5) worst (10) wrong (11)

Horrible

Appears in 13 comments.

The following words were used in comments with Horrible:
bed (2) dirty (2) experience (2) free (2) hotel (2) internet (2) not (2) park (4) pretty (2) street (2) useful (2)

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1. Only significant gaps are no coffee maker in the room (although free in the lobby) and a horrible hair dryer (bring your own).

"Nice place to stay! " Read full review on TripAdvisor 10/23/2011 Vote

2. The King Bed was fine, but the sofa bed (which we also needed to use) was horribly uncomfortable.

"Great Price Break... I get why. Average experience. " Read full review on TripAdvisor 10/16/2011 Vote

3. You can sign up for their hotel club to get free internet but the internet connection is horrible.

"Nice Stay " Read full review on TripAdvisor 9/12/2011 Vote

4. HORRIBLE.

"WORST CUSTOMER SERVICE EVER! DO NOT STAY HERE " Read full review on TripAdvisor 9/3/2010 Vote

5. The water pressure in the shower was horrible.

"Just ok. Not a 4 star. " Read full review on TripAdvisor 4/14/2010 Vote

6. Things weren`t quite as nice as the pictures - the bedskirt was pretty rumpled and the windows were pretty dirty - but it wasn`t horribly objectionable, just not what I had been expecting.

"Good (not great) hotel if you can catch a deal on Priceline " Read full review on TripAdvisor 2/21/2008 Vote

7. horrible parking situation if you want to street park.

Read full review on MyTravelGuide 12/19/2007 Vote

8. horrible parking situation if you want to street park.

Read full review on MyTravelGuide 12/19/2007 Vote

9. We had a horrible experience with this hotel and it`s staff.

"Horrible Experience " Read full review on TripAdvisor 9/4/2007 Vote

10. In summary - not a horrible experience, but a disappointing one.

"Not Kimpton quality " Read full review on TripAdvisor 3/7/2007 Vote