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Serrano Hotel
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OpinionWell
Rank
24th
Out of 493
Serrano Hotel
Average Price: $223
Check Rates
Hotel Class:
405 Taylor Street
San Francisco, 94102
View map
4-Star Hotel Rank:
16 of 37
Average review rating:
4.15
OpinionWell Value Index:
6
Traveler reviews analyzed:
BedBugRegistry
(
4
)
,
Expedia
(
81
)
,
MyTravelGuide
(
472
)
,
Travelocity
(
32
)
,
TripAdvisor
(
531
)
,
YahooTravel
(
24
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
a bit small
(7)
a little on the small side
(4)
annoy
(4)
avoid
(15)
bad
(20)
barely
(6)
big deal
(8)
bug
(7)
complain
(6)
complaint
(12)
cramped
(5)
dangerous
(8)
dated
(3)
difficult
(10)
dirty
(12)
disappoint
(25)
downside
(9)
expensive
(24)
filthy
(4)
grumpy
(4)
hard
(12)
hate
(5)
horrible
(5)
issue
(25)
lack
(3)
loud
(10)
mediocre
(3)
mildew
(3)
miserable
(5)
mold
(6)
negative
(10)
noise
(22)
noisy
(10)
pricey
(7)
problem
(43)
rough
(9)
rude
(8)
sad
(3)
scary
(4)
shabby
(6)
slow
(8)
smell
(7)
terrible
(7)
tiny
(17)
too small
(5)
uncomfortable
(13)
unfortunate
(9)
unsafe
(5)
worst
(10)
wrong
(11)
See more
Disappoint
Appears in 45 comments.
The following words were used in comments with
Disappoint:
$
(2)
bathroom
(3)
bed
(6)
conference
(3)
expectation
(5)
experience
(3)
extremely
(4)
great
(5)
hotel
(22)
most
(4)
nice
(3)
not
(12)
queen
(2)
reviews
(2)
room
(12)
service
(5)
size
(5)
small
(5)
spent
(2)
view
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
I was in San Francisco for a conference and chose to stay at the Serrano instead of the conference hotel and was not
disappoint
ed.
"Haven't been disappointed yet by Kimpton "
Read full review
on
TripAdvisor
5/11/2012
Vote
2.
The Serrano, although in a really good location, was a little
disappoint
ing.
"Not Kimpton's best "
Read full review
on
TripAdvisor
4/10/2012
Vote
3.
We have stayed in kimpton hotels in San Francisco, Portland and Seattle and have yet to be
disappoint
ed.
"Cozy and friendly hotel "
Read full review
on
TripAdvisor
3/28/2012
Vote
4.
It is just a
disappoint
ing thing that I spent nearly double what some other colleagues have spent at nearby hotels and they felt things were much easier and smoother.
"Not living up to advertisement "
Read full review
on
TripAdvisor
3/28/2012
Vote
5.
One thing I was really
disappoint
ed about this place is Wifi.
"Convenient downtown hotel "
Read full review
on
TripAdvisor
3/13/2012
Vote
6.
I was rather
disappoint
ed with the Serrano.
"Tiny room with poor ergonomics "
Read full review
on
TripAdvisor
1/16/2012
Vote
7.
Having stayed in a couple of other Kimpton hotels, we were expecting a similar experience at the Serrano but I have to say we were a bit
disappoint
ed.
"Not what we'd expected "
Read full review
on
TripAdvisor
1/9/2012
Vote
8.
I am a very loyal Kimpton client and was incredibly
disappoint
ed with the quality of this Kimpton Hotel.
"Is this really a Kimpton Hotel? Hard to believe... "
Read full review
on
TripAdvisor
9/24/2011
Vote
9.
I have stayed at Kimpton hotels before in Chicago, Boston & San Diego and have never been
disappoint
ed; this recent stay in San Francisco was as delightful as I expected from the Kimpton brand.
"A great deal in the heart of San Francisco "
Read full review
on
TripAdvisor
8/21/2011
Vote
10.
I paid $200 a night but was quite
disappoint
ed upon arrival.
"Nice, but not good enough for the money paid "
Read full review
on
TripAdvisor
8/3/2011
Vote
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