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Rank
24th
Out of 493

Serrano Hotel

Average Price: $223  
 
Hotel Class:
405 Taylor Street
San Francisco, 94102 View map  
4-Star Hotel Rank: 16 of 37
Average review rating: 4.15
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 23 comments. 
The following words were used in comments with Dirty:
bathroom (2)   expectation (2)   floor (2)   hallway (2)   horrible (2)   hotel (5)   liked (2)   not (5)   outdated (2)   pretty (4)   room (5)   wallpaper (2)   well (2)    
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1. They are not the result of a dirty hotel, but careless travelers who bring them into the hotel.
"I love Kimpton, but they need to clean this place up " Read full review on TripAdvisor   3/6/2012 Vote      
2. wallpaper very scuffed and dirty, mold on bathroom ceiling.
"Tiny bathrooms with no counter space and poor lighting " Read full review on TripAdvisor   10/26/2011 Vote      
3. very dirty.
"Tiny bathrooms with no counter space and poor lighting " Read full review on TripAdvisor   10/26/2011 Vote      
4. The rooms in this hotel are definitely not worth the money -- they are tiny with really uncomfortable beds, and the bathroom in our room was old and dirty.
"Is this really a Kimpton Hotel? Hard to believe... " Read full review on TripAdvisor   9/24/2011 Vote      
5. dirty.
"disappointed " Read full review on TripAdvisor   5/27/2011 Vote      
6. The wallpaper, especially near the corners, was dirty and unglued.
"3 strikes and we wanted out " Read full review on TripAdvisor   10/14/2010 Vote      
7. Like the windows that have ben covered on the inside up with plexiglass and were dirty.
"Just ok. Not a 4 star. " Read full review on TripAdvisor   4/14/2010 Vote      
8. There is a lot of homelessness and its very dirty.
"was Not impressed but dealed " Read full review on Expedia   4/14/2010 Vote      
9. When looking at hotels in this price point, this close to union, I was expecting it to be a little dirty, a little sleezy, and a little, well, underwhelming.
"A great inexpensive hotel with character " Read full review on Expedia   3/24/2010 Vote      
10. The exterior windows are dirty, filthy actually, which I find to be common at Kimpton properties.
"Lots of charm and character, not competitive with modern business hotels " Read full review on TripAdvisor   11/19/2009 Vote      
   
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