Serrano Hotel, San Francisco, Hard

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Rank

24th

Out of 493

Serrano Hotel	Average Price: $223 Check Rates

Hotel Class:

405 Taylor Street

San Francisco, 94102 View map

4-Star Hotel Rank: 16 of 37
Average review rating: 4.15

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (24) , MyTravelGuide (472) , Travelocity (32) , Expedia (81) , TripAdvisor (531) , BedBugRegistry (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (7) a little on the small side (4) annoy (4) avoid (15) bad (20) barely (6) big deal (8) bug (7) complain (6) complaint (12) cramped (5) dangerous (8) dated (3) difficult (10) dirty (12) disappoint (25) downside (9) expensive (24) filthy (4) grumpy (4) hard (12) hate (5) horrible (5) issue (25) lack (3) loud (10) mediocre (3) mildew (3) miserable (5) mold (6) negative (10) noise (22) noisy (10) pricey (7) problem (43) rough (9) rude (8) sad (3) scary (4) shabby (6) slow (8) smell (7) terrible (7) tiny (17) too small (5) uncomfortable (13) unfortunate (9) unsafe (5) worst (10) wrong (11)

Hard	Appears in 34 comments.

The following words were used in comments with Hard:
appreciate (2) bar (4) bathtub (2) bed (4) busy (3) clean (2) coffee (2) comfortable (2) hotel (4) large (2) liked (3) much (2) narrow (2) not (4) price (2) room (8) shower (2) slight (2) staff (5) suitcase (2)

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1. The tub itself had very high sides (hard to get into), narrow and had no shower mat or non skid surface in it.

"Worst bathroom design ever " Read full review on TripAdvisor 5/10/2012 Vote

2. Second, the bed was lumpy and uncomfortable and third, and maybe it was only in my room, the mini-bar fridge was iced over and was working super hard and loud.

"Great Kimpton hotel with a few challenges " Read full review on TripAdvisor 3/15/2012 Vote

3. had a hard time just brushing my teeth.

"disappointed " Read full review on TripAdvisor 5/27/2011 Vote

4. hard to located because of construction.

"Pleasantly surprised " Read full review on TripAdvisor 4/18/2011 Vote

5. Had a hard time finding hotel because they are doing construction on outside.

"Worse stay of our 10 day 25th anniversary trip! Really disappointed! " Read full review on TripAdvisor 4/14/2011 Vote

6. The Serrano sign is hard to see.

"Snatching Defeat from the Jaws of Victory " Read full review on TripAdvisor 10/29/2010 Vote

7. It was pretty hard to miss; I ended up cleaning it myself, not so good.

"Good value for leisure travel " Read full review on TripAdvisor 10/16/2010 Vote

8. The staff worked very hard to make us feel wanted there.

"Wonderful Hotel " Read full review on Expedia 3/10/2010 Vote

9. hardly any smiles on anyones faces and the feeling you were served very generically.

"Good hotel, but missing smiles... " Read full review on Expedia 12/29/2009 Vote

10. We had such a great stay it was hard to check out.

"Fantastic !! " Read full review on TripAdvisor 11/17/2009 Vote