Serrano Hotel, San Francisco, Negative

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Serrano Hotel

OpinionWell
Rank

24th

Out of 493

Serrano Hotel	Average Price: $223 Check Rates

Hotel Class:

405 Taylor Street

San Francisco, 94102 View map

4-Star Hotel Rank: 16 of 37
Average review rating: 4.15

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (7) a little on the small side (4) annoy (4) avoid (15) bad (20) barely (6) big deal (8) bug (7) complain (6) complaint (12) cramped (5) dangerous (8) dated (3) difficult (10) dirty (12) disappoint (25) downside (9) expensive (24) filthy (4) grumpy (4) hard (12) hate (5) horrible (5) issue (25) lack (3) loud (10) mediocre (3) mildew (3) miserable (5) mold (6) negative (10) noise (22) noisy (10) pricey (7) problem (43) rough (9) rude (8) sad (3) scary (4) shabby (6) slow (8) smell (7) terrible (7) tiny (17) too small (5) uncomfortable (13) unfortunate (9) unsafe (5) worst (10) wrong (11)

Negative

Appears in 22 comments.

The following words were used in comments with Negative:
area (2) cramped (2) desk (2) experience (2) great (2) hotel (8) location (3) much (2) not (2) positive (2) reviews (3) room (7) shower (2) small (5) staff (3) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. If I had to rate it solely on the desk staff, I would have asked for negative stars.

"The place has slipped considerably. " Read full review on TripAdvisor 4/21/2012 Vote

2. As we didn't spend too much time in our room though these things didn't matter too much and the positives outweighed the negative.

"Not bad for a holiday " Read full review on TripAdvisor 7/24/2011 Vote

3. Some people find the smaller room size to be a negative.

"Great alternative to the Hilton when attending a conference. " Read full review on TripAdvisor 7/12/2011 Vote

4. That, and typical small rooms, are the only negative aspects of the hotel.

"Great Overall " Read full review on TripAdvisor 6/10/2011 Vote

5. First the negatives, this hotel has a really small cramped feeling.

"You can find better for the same price " Read full review on TripAdvisor 11/2/2010 Vote

6. First the negatives, this hotel has a really small cramped feeling.

"You can find better for the same price " Read full review on TripAdvisor 11/2/2010 Vote

7. I was very surprised when I arrived at this hotel, due to the negative reviews from previous postings.

"Wonderful Hotel, will stay there again and again. " Read full review on TripAdvisor 9/12/2009 Vote

8. There was nothing negative about this hotel except for the price of parking a car, which seems exorbitant but is typical of san Francisco.

Read full review on MyTravelGuide 12/31/2008 Vote

9. Only had a negative staff person experience from one of the female desk personnel who was grumpy.

"Serrano Hotel San Francisco " Read full review on TripAdvisor 11/4/2008 Vote

10. We stayed at the same time as others who reviewed this hotel negatively.

"Liked the Hotel and Staff " Read full review on TripAdvisor 6/17/2008 Vote