Congress Hotel Chicago, Chicago, Terrible

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Congress Hotel Chicago

OpinionWell
Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

avoid (14) awful (21) bad (94) bed bugs (20) broken (26) chipped (19) complain (33) complaint (17) dated (36) dirty (47) disappoint (19) disgust (9) dump (14) expensive (33) filthy (11) hard (21) horrible (34) issue (32) lack (11) loud (25) mistake (9) mold (31) nasty (16) negative (39) noise (52) noisy (15) outdated (24) overpriced (13) peeling (27) poor (23) poorly (17) problem (62) roach (10) rude (22) sad (10) scary (10) shabby (14) shame (9) slow (14) smell (92) terrible (40) tiny (11) ugly (9) uncomfortable (26) unfortunate (12) unfriendly (9) weird (11) worn (14) worst (32) wrong (13)

Terrible

Appears in 56 comments.

The following words were used in comments with Terrible:
breakfast (3) cold (3) dirty (4) experience (3) food (4) great (4) hot (3) hotel (19) not (12) old (3) reception (3) reservation (2) reviews (4) room (18) service (6) staff (5) temperature (3) ventilation (3) water (3) worn (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. ballroom was majestic (was there for business) but frankly, rooms felt dirty, worn, and service/ambiance at hotel was terrible.

"misleading photos, very poor hotel " Read full review on TripAdvisor 5/5/2012 Vote

2. Everything terribly out dated and in major need of renovation.

"Sad but true " Read full review on TripAdvisor 4/23/2012 Vote

3. Customer service was terrible, and the rooms were not only dated but not very clean.

"Not friendly or clean " Read full review on TripAdvisor 3/29/2012 Vote

4. I felt terrible for those 2.

"DIRTY, COCKROACHES, TERRIBLE SERVICE ETC... " Read full review on TripAdvisor 3/18/2012 Vote

5. The rooms are terrible.

"Ripped off! " Read full review on TripAdvisor 11/16/2011 Vote

6. The bed was terrible--we could feel every spring in the mattress.

"Disappointing stay " Read full review on TripAdvisor 10/16/2011 Vote

7. Had read many terrible reviews of this hotel and found none of them accurate for our trip.

"Pleasantly surprised, clean, great views! " Read full review on TripAdvisor 9/25/2011 Vote

8. Simply terrible and when talking to the manager I received a bad attitude.

"Bugs and bed bugs " Read full review on TripAdvisor 9/21/2011 Vote

9. terrible hotel.

"Bugs and bed bugs " Read full review on TripAdvisor 9/21/2011 Vote

10. This hotel is terrible.

"Don't stay here..... " Read full review on TripAdvisor 9/17/2011 Vote