Congress Hotel Chicago, Chicago, Problem

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Congress Hotel Chicago

OpinionWell
Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

avoid (14) awful (21) bad (94) bed bugs (20) broken (26) chipped (19) complain (33) complaint (17) dated (36) dirty (47) disappoint (19) disgust (9) dump (14) expensive (33) filthy (11) hard (21) horrible (34) issue (32) lack (11) loud (25) mistake (9) mold (31) nasty (16) negative (39) noise (52) noisy (15) outdated (24) overpriced (13) peeling (27) poor (23) poorly (17) problem (62) roach (10) rude (22) sad (10) scary (10) shabby (14) shame (9) slow (14) smell (92) terrible (40) tiny (11) ugly (9) uncomfortable (26) unfortunate (12) unfriendly (9) weird (11) worn (14) worst (32) wrong (13)

Problem

Appears in 90 comments.

The following words were used in comments with Problem:
bed (4) desk (11) hot (6) hotel (17) informative (4) large (3) liked (4) much (4) need (6) nice (5) night (6) not (22) old (5) room (25) service (3) shower (6) staff (5) useful (4) view (5) water (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. My main problem with the place was FINDING my room and the shady feeling of the place walking down hallway corridors.

"Good location ... mediocre hotel " Read full review on TripAdvisor 5/14/2012 Vote

2. Overall I actually didn't have much of a problem with the rooms since they were decent size and clean.

"Good location ... mediocre hotel " Read full review on TripAdvisor 5/14/2012 Vote

3. We decided upon the Congress as we had a problem with a previous reservation at another hotel and had to make a last minute selection on a very busy convention weekend.

"Good Location, Older "Historic" Hotel " Read full review on TripAdvisor 5/7/2012 Vote

4. The only problem was a lack of hot water in the evenings for a bath but it really didn't matter too much.

"Great hotel, perfect location " Read full review on TripAdvisor 4/23/2012 Vote

5. Biggest problem was lukewarm water, really, no hot water for shower or sink.

"Was going to give a zero but that wouldn't be fair. " Read full review on TripAdvisor 4/11/2012 Vote

6. The only problem I had was that you cannot control the temperature in your room.

"Funky, good value, but no climate control " Read full review on TripAdvisor 4/7/2012 Vote

7. It's a place that is past its glory days but I like historic/old and funky so that was not a problem for me.

"Funky, good value, but no climate control " Read full review on TripAdvisor 4/7/2012 Vote

8. When we arrived I asked if we could get a room with a view and they were able to upgrade us to a lake view without any problem (or cost.

"Great Value " Read full review on TripAdvisor 3/29/2012 Vote

9. I could see it being a problem in the summer.

"Wonderful family weekend " Read full review on TripAdvisor 3/27/2012 Vote

10. The next day I politely asked to speak to a manager at the front desk and explained the problem we had the night before and that I didn't feel it was handled properly.

"Good location-poor customer service " Read full review on TripAdvisor 3/26/2012 Vote