Congress Hotel Chicago, Chicago, Broken

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (14) awful (21) bad (94) bed bugs (20) broken (26) chipped (19) complain (33) complaint (17) dated (36) dirty (47) disappoint (19) disgust (9) dump (14) expensive (33) filthy (11) hard (21) horrible (34) issue (32) lack (11) loud (25) mistake (9) mold (31) nasty (16) negative (39) noise (52) noisy (15) outdated (24) overpriced (13) peeling (27) poor (23) poorly (17) problem (62) roach (10) rude (22) sad (10) scary (10) shabby (14) shame (9) slow (14) smell (92) terrible (40) tiny (11) ugly (9) uncomfortable (26) unfortunate (12) unfriendly (9) weird (11) worn (14) worst (32) wrong (13)

Broken

Appears in 46 comments.

The following words were used in comments with Broken:
bathroom (7) bed (3) ceiling (3) change (3) desk (6) dirty (3) elevator (5) floor (3) heater (5) hotel (6) not (7) old (5) recommend (2) reviews (2) room (20) service (4) sink (3) staff (4) toilets (7) wall (5)

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1. things were not painted, AC/Heater was broken.

"Old/Run down/Outdated Very dissapointed " Read full review on TripAdvisor 4/17/2012 Vote

2. The south elevators were broken on/off all weekend.

"DIRTY, COCKROACHES, TERRIBLE SERVICE ETC... " Read full review on TripAdvisor 3/18/2012 Vote

3. They sent a maintenance man to retrieve the broken chair.

"Poor old hotel " Read full review on TripAdvisor 3/18/2012 Vote

4. The chair had been broken before and someone had glued it back together and put it back in the room.

"Poor old hotel " Read full review on TripAdvisor 3/18/2012 Vote

5. One elevator was broken.

"WEBSITE DECEIVING! " Read full review on TripAdvisor 11/6/2011 Vote

6. When she got back to her room - her shoes had been tossed away from the door and the person who had broken into her room had gone through her suitcase.

"DO NOT STAY " Read full review on TripAdvisor 9/13/2011 Vote

7. We booked 2 nights, had to move to three different room due to odor, mold, no air conditioning and broken toilets.

"Avoid at all costs! Health and safety concerns " Read full review on TripAdvisor 7/4/2011 Vote

8. Aside from that there was an issue of the bedside table lamp being broken.

"Good deal on short notice, but we had no time to shop around " Read full review on TripAdvisor 6/23/2011 Vote

9. Our hairdryer was broken.

"I can't believe we paid $200 to stay here " Read full review on TripAdvisor 6/13/2011 Vote

10. They brought us a space heater because they said the heater in the room was broken.

"It is haunted and not that bad of an old hotel-it's Chicago history! " Read full review on TripAdvisor 12/24/2010 Vote