Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Congress Hotel Chicago
Back to search results
OpinionWell
Rank
91st
Out of 415

Congress Hotel Chicago

Average Price: $173  
 
Hotel Class:
520 South Michigan Avenue
Chicago, 60605 View map  
2-Star Hotel Rank: 13 of 49
Average review rating: 2.59
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)
SAFE TO BOOK ? (3/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 52 comments. 
The following words were used in comments with Complain:
better (3)   condition (4)   cool (2)   desk (9)   elevator (3)   expectation (2)   guest (5)   hotel (8)   liked (3)   noise (4)   not (14)   old (2)   park (2)   personable (2)   refund (2)   room (26)   secure (3)   shower (2)   small (2)   smoke (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The talking, yelling, swearing, and music started up again soon after and at about 1am I went down to complain at the main desk.
"Good location-poor customer service " Read full review on TripAdvisor   3/26/2012 Vote      
2. Someone else must have complained because we heard security outside the room again about 45 minutes later telling them to keep the noise down.
"Good location-poor customer service " Read full review on TripAdvisor   3/26/2012 Vote      
3. I am never one to complain and I usually make the best of any mediocre or sub par situation, i think trips are what you make them with your attitude, but this hotel was awful for the price.
"WEBSITE DECEIVING! " Read full review on TripAdvisor   11/6/2011 Vote      
4. On checking out we complained and were issued a $50 refund.
"Disappointing stay " Read full review on TripAdvisor   10/16/2011 Vote      
5. ter is nothin to complain about the room tho it was not that fancy .
"we'll b back " Read full review on TripAdvisor   8/1/2011 Vote      
6. We did not complain, we were just happy to finally be in the room before 6pm.
"Would NOT recommend this hotel to anyone " Read full review on TripAdvisor   7/22/2011 Vote      
7. When we complained to the front desk we were told in no uncertain terms that this was what we would get no matter how much we argued.
"You Get What You Pay For! " Read full review on TripAdvisor   6/22/2011 Vote      
8. The air conditioning unit was really noisy and did not cool the room, after complaining to the front desk they didn't fix it in 3 days, then said air conditioning was not needed on that weather.
"Dirty Room and they stole my digital camera and laptop " Read full review on TripAdvisor   11/12/2010 Vote      
9. The air conditioning unit was really noisy and did not cool the room, after complaining to the front desk they didn't fix it in 3 days, then said air conditioning was not needed on that weather.
"Dirty Room and they stole my digital camera and laptop " Read full review on TripAdvisor   11/12/2010 Vote      
10. i called to housekeeping and complained .
"worst stay.. rooms were dirty .. poor service .. never stay there again. " Read full review on TripAdvisor   10/12/2010 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved