Congress Hotel Chicago, Chicago, Poorly

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (14) awful (21) bad (94) bed bugs (20) broken (26) chipped (19) complain (33) complaint (17) dated (36) dirty (47) disappoint (19) disgust (9) dump (14) expensive (33) filthy (11) hard (21) horrible (34) issue (32) lack (11) loud (25) mistake (9) mold (31) nasty (16) negative (39) noise (52) noisy (15) outdated (24) overpriced (13) peeling (27) poor (23) poorly (17) problem (62) roach (10) rude (22) sad (10) scary (10) shabby (14) shame (9) slow (14) smell (92) terrible (40) tiny (11) ugly (9) uncomfortable (26) unfortunate (12) unfriendly (9) weird (11) worn (14) worst (32) wrong (13)

Poorly

Appears in 22 comments.

The following words were used in comments with Poorly:
bathroom (2) carpet (2) confuse (2) hallway (2) hotel (4) management (3) mold (2) outdated (2) room (8) staff (2) train (2)

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1. What's worse is that the hallways are very poorly lit and if you take a wrong turn you'll end up in a closed part of the hotel with nothing/no one around.

"Good location ... mediocre hotel " Read full review on TripAdvisor 5/14/2012 Vote

2. Room directions are very poorly marked and the layout of the hotel is very confusing.

"Good location ... mediocre hotel " Read full review on TripAdvisor 5/14/2012 Vote

3. All the poorly-done details stood out so much it was hard to overlook the room's many faults: loud fan in the heater/AC unit, chipped paint throughout, bathroom door wouldn't shut, poorly-fitted ceramic tile 'fixed' by wide grout lines and globby caulk to fill in the gaps, wallpaper seams lifting, cheap uncomfortable pillows, etc etc.

"Disappointing stay " Read full review on TripAdvisor 10/16/2011 Vote

4. The rooms I must say were lacking, carpet was poorly installed and we found a dirty wash cloth.

"Would NOT recommend this hotel to anyone " Read full review on TripAdvisor 7/22/2011 Vote

5. The room was poorly decorated and everything was very old except the TV.

"Stay away unless you're desperate! " Read full review on TripAdvisor 12/6/2010 Vote

6. There was no manager on duty and the staff was poorly trained.

"Dirty Room and they stole my digital camera and laptop " Read full review on TripAdvisor 11/12/2010 Vote

7. There was no manager on duty and the staff was poorly trained.

"Dirty Room and they stole my digital camera and laptop " Read full review on TripAdvisor 11/12/2010 Vote

8. It is very poorly run.

"A dump with a great location! " Read full review on TripAdvisor 9/26/2010 Vote

9. It is very poorly run.

"A dump with a great location! " Read full review on TripAdvisor 9/26/2010 Vote

10. It was poorly lit and the bathtub was only about four feet wide - they don't make them like that any more.

"OK for the money " Read full review on TripAdvisor 7/16/2010 Vote