Congress Hotel Chicago, Chicago, Smell

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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avoid (14) awful (21) bad (94) bed bugs (20) broken (26) chipped (19) complain (33) complaint (17) dated (36) dirty (47) disappoint (19) disgust (9) dump (14) expensive (33) filthy (11) hard (21) horrible (34) issue (32) lack (11) loud (25) mistake (9) mold (31) nasty (16) negative (39) noise (52) noisy (15) outdated (24) overpriced (13) peeling (27) poor (23) poorly (17) problem (62) roach (10) rude (22) sad (10) scary (10) shabby (14) shame (9) slow (14) smell (92) terrible (40) tiny (11) ugly (9) uncomfortable (26) unfortunate (12) unfriendly (9) weird (11) worn (14) worst (32) wrong (13)

Smell

Appears in 148 comments.

The following words were used in comments with Smell:
bad (8) bathroom (9) bed (7) carpet (20) clean (23) dirty (11) floor (9) hallway (24) hotel (15) liked (31) mildew (11) mold (10) musty (15) not (20) old (19) room (116) smoke (23) stains (8) useful (7) wall (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The first thing that hit us as we exited the elevator was a combination of air freshner attempting to disguise the smell of cigarette smoke.

"Faded grandeur in a boring location " Read full review on TripAdvisor 5/15/2012 Vote

2. Our second room smelled better, but there were chips on the bathroom door.

"Disgusting let down " Read full review on TripAdvisor 5/8/2012 Vote

3. I had to request a room change because the room smelled of mold and mildew and it appeared someone had dropped an iron onto the floor and left it for too long because there was still an imprint of the iron on the carpet.

"Disgusting let down " Read full review on TripAdvisor 5/8/2012 Vote

4. The whole placed smelled funny, everything in the hotel was SUPER spread out.

"Old/Run down/Outdated Very dissapointed " Read full review on TripAdvisor 4/17/2012 Vote

5. The hotel is dated and rooms did have a bit of a funky smell, but not something I care about as long as it's clean and comfortable.

"Good location-poor customer service " Read full review on TripAdvisor 3/26/2012 Vote

6. When we found our room, we walked in to a smell that can only be described as dirty.

"Poor old hotel " Read full review on TripAdvisor 3/18/2012 Vote

7. i cannot stand the smell of the carpet.

"horrible! " Read full review on TripAdvisor 3/16/2012 Vote

8. There is a perfumy/musty sort of smell.

"Felt bad for this hotel " Read full review on TripAdvisor 3/9/2012 Vote

9. They smell bad, they are dismal, and the furniture appears to have been purchased at a yard sale in the 1960's.

"Ripped off! " Read full review on TripAdvisor 11/16/2011 Vote

10. The halls and room stunk of cheap-smelling disinfectant.

"Disappointing stay " Read full review on TripAdvisor 10/16/2011 Vote