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Rank
91st
Out of 415

Congress Hotel Chicago

Average Price: $173  
 
Hotel Class:
520 South Michigan Avenue
Chicago, 60605 View map  
2-Star Hotel Rank: 13 of 49
Average review rating: 2.59
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 24 comments. 
The following words were used in comments with Lack:
attentive (2)   carpet (2)   elevator (2)   generous (2)   hot (4)   hotel (5)   lacking (25)   maintenance (2)   room (7)   service (4)   smell (3)   staff (2)   water (5)    
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1. The only problem was a lack of hot water in the evenings for a bath but it really didn't matter too much.
"Great hotel, perfect location " Read full review on TripAdvisor   4/23/2012 Vote      
2. There were places that you can see that age and lack of upkeep has taken its toll on the place.
"Great location, very historic feel " Read full review on TripAdvisor   11/26/2011 Vote      
3. According to the strike's website (which we looked up on our way to the airport), the housekeepers here make a little more than half the going wage in Chicago and the lack of general maintenance is becoming a safety hazard.
"Run into the ground " Read full review on TripAdvisor   11/21/2011 Vote      
4. The lack grab handles for support and the toilets are the lowest of any hotel I have been at.
"Forget the Nostalgiaa nd Know Waht to Expect " Read full review on TripAdvisor   10/7/2011 Vote      
5. The rooms I must say were lacking, carpet was poorly installed and we found a dirty wash cloth.
"Would NOT recommend this hotel to anyone " Read full review on TripAdvisor   7/22/2011 Vote      
6. I also wanted to give this unique property an opportunity, but the lack of service is mind blowing.
"Would NOT recommend this hotel to anyone " Read full review on TripAdvisor   7/22/2011 Vote      
7. So I kind of had it in mind that some of the usual services might be lacking.
"Not a good experience on soooo many levels.A nightmare actualy " Read full review on TripAdvisor   8/11/2010 Vote      
8. Also, others mentioned the lack of control over heat/cold in the rooms and lack of hot water in bathroom.
"Much better than some reviews lead you to believe " Read full review on TripAdvisor   5/25/2010 Vote      
9. After reporting the lack of hot water to the hotel staff, we were informed that we should let the water run for 'at least 20 minutes' to get hot.
"Review of Congress Plaza Hotel " Read full review on Expedia   11/3/2009 Vote      
10. The windows would only open 3 inches and the room would get uncomfortably warm at night due to the lack of temperature controls.
"Old, run down rooms. Expected more. " Read full review on TripAdvisor   10/9/2009 Vote      
   
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