Congress Hotel Chicago, Chicago, Avoid

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Avoid

Appears in 29 comments.

The following words were used in comments with Avoid:
charged (2) condition (2) entrance (2) expense (2) great (2) horrible (2) hotel (12) liked (3) low (2) much (2) need (2) never (3) phone (2) reasonable (2) room (6) taxi (2) useful (6) warn (2)

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1. Luckily the rooms were inexpensive but if I were to return to Chicago, this is one hotel I'd avoid.

"Disgusting let down " Read full review on TripAdvisor 5/8/2012 Vote

2. There was a strike in progress(never did find out what that was about) so you had to go in the side door to avoid crossing the picket line.

"Fine old hotel " Read full review on TripAdvisor 4/13/2012 Vote

3. This classic hotel is horribly neglected; staff have been on strike since 2003 - longest labour dispute in US history yet no warnings on hotel website - picket lines every day - disgraceful wages and employee conditions; low functioning air conditioner just recycles stale, humid air resulting in very damp room; air conditioner vent clogged with dirt; entire hotel needs maintenance before this historic gem is lost - neglectful owners; avoid the 'Gazebo' restaurant - grossly over priced and worst breakfast I've ever eaten; noise; low pressure in faucets; no WiFi in rooms; no outside phone lines; uncomfortable beds; dirty carpets; needs a major overhaul with a heritage architect; will never stay at this hell hole again .

"AVOID THIS RAT TRAP ! " Read full review on TripAdvisor 6/28/2011 Vote

4. Near broke, without our rental cars, and desperate (with three kids in tow), we used the last of our laptop battery charge to search for a reasonable place to stay that would be within waking distance to Union Station so we could catch a train the following day and avoid yet another taxi (we had so much luggage that even taxi vans had trouble carrying all our stuff.

"Good deal on short notice, but we had no time to shop around " Read full review on TripAdvisor 6/23/2011 Vote

5. avoid this place.

"Avoid at all cost " Read full review on TripAdvisor 6/21/2011 Vote

6. In the future I will avoid this whole town if possible.

"First time in Chicago " Read full review on TripAdvisor 5/15/2011 Vote

7. avoid unless you plan on taking a photo record of your room's initial condition for legal purposes.

"Charged us for preexisting damages! " Read full review on TripAdvisor 7/27/2010 Vote

8. if you want peace of mind and dont have time to waste on phone calls avoid this hotel as much as possible.

"Aweful place, charged my card more than what was shown on the invoice at checkout.. " Read full review on TripAdvisor 12/8/2009 Vote

9. It's a great location to see the fireworks because you can see them from right in front of the hotel and then go back into your room and avoid the craziness of the crowds.

"Not bad for an older hotel " Read full review on TripAdvisor 7/4/2009 Vote

10. The bell desk gave us great information on how to get to Second City via public transport (avoid the Brown line and take the #22 bus instead.

"Good value " Read full review on TripAdvisor 10/21/2007 Vote