Hilton Chicago Hotel, Chicago, Terrible

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Rank

50th

Out of 415

Hilton Chicago Hotel	Average Price: $296 Check Rates

Hotel Class:

720 South Michigan Avenue

Chicago, 60605 View map

4-Star Hotel Rank: 23 of 39
Average review rating: 3.88

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (47) , MyTravelGuide (2407) , Travelocity (18) , TripAdvisor (815) , YahooTravel (73)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (24) avoid (15) awful (11) bad (69) barely (8) big deal (10) bit dated (10) broken (18) chipped (10) complain (24) complaint (38) dated (35) difficult (17) dirty (10) disappoint (64) downside (19) expensive (96) gross (6) hard (21) hassle (7) horrible (11) inconvenient (9) issue (58) lack (23) loud (12) mistake (7) mold (7) negative (22) noise (40) noisy (10) odor (7) outdated (16) outrageous (12) overpriced (19) poor (23) pricey (35) problem (66) ridiculous (18) rude (16) shock (10) slow (17) smell (33) terrible (18) tiny (24) ugly (7) uncomfortable (10) unfortunate (16) worn (20) worst (22) wrong (17)

Terrible

Appears in 47 comments.

The following words were used in comments with Terrible:
$ (3) cafe (3) clean (3) club (3) coffee (6) eat (5) experience (3) great (3) hotel (8) housekeeping (3) location (3) night (4) not (15) overpriced (3) room (17) service (8) small (7) staff (3) street (4) view (4)

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1. The whole experience was terrible and they have the nerve to charge me $130 per night per person.

"poor service " Read full review on TripAdvisor 11/11/2011 Vote

2. The food at the casual restaurant was terrible.

"poor service " Read full review on TripAdvisor 11/11/2011 Vote

3. The bellman helped me move my things and wouldn't take a tip because it was 'their fault' and a 'terrible inconvenience for me.

"Great service, fabulous location " Read full review on TripAdvisor 11/10/2011 Vote

4. Where can I start with this terrible hotel.

"HORRIBLE customer service " Read full review on TripAdvisor 11/5/2011 Vote

5. The coffee in the room was terrible, but the coffee in the honors club was great.

"Great location " Read full review on TripAdvisor 10/1/2011 Vote

6. But it cost $15 per day or $29 per stay, which is not terribly high, but it would be nice for that to be included.

"Great History, Nice Size Rooms " Read full review on TripAdvisor 9/28/2011 Vote

7. The air conditioning is TERRIBLE.

"Great Staff ... "needs some investment" " Read full review on TripAdvisor 7/15/2011 Vote

8. After a while, however, we realized that no one did anything about the problem: it still was terribly cold.

"Outstanding, but extras could be costly " Read full review on TripAdvisor 5/25/2011 Vote

9. I did a terrible thing.

"If my husband divorces me, it's Hilton's fault " Read full review on TripAdvisor 2/9/2011 Vote

10. I did a terrible thing.

"If my husband divorces me, it's Hilton's fault " Read full review on TripAdvisor 2/9/2011 Vote