Hilton Chicago Hotel, Chicago, Bad

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Rank

50th

Out of 415

Hilton Chicago Hotel	Average Price: $296 Check Rates

Hotel Class:

720 South Michigan Avenue

Chicago, 60605 View map

4-Star Hotel Rank: 23 of 39
Average review rating: 3.88

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (47) , MyTravelGuide (2407) , Travelocity (18) , TripAdvisor (815) , YahooTravel (73)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (24) avoid (15) awful (11) bad (69) barely (8) big deal (10) bit dated (10) broken (18) chipped (10) complain (24) complaint (38) dated (35) difficult (17) dirty (10) disappoint (64) downside (19) expensive (96) gross (6) hard (21) hassle (7) horrible (11) inconvenient (9) issue (58) lack (23) loud (12) mistake (7) mold (7) negative (22) noise (40) noisy (10) odor (7) outdated (16) outrageous (12) overpriced (19) poor (23) pricey (35) problem (66) ridiculous (18) rude (16) shock (10) slow (17) smell (33) terrible (18) tiny (24) ugly (7) uncomfortable (10) unfortunate (16) worn (20) worst (22) wrong (17)

Bad	Appears in 137 comments.

The following words were used in comments with Bad:
clean (6) customer (6) experience (17) floor (7) good (7) hotel (39) liked (13) never (7) nice (6) not (34) old (14) park (6) personable (6) reception (6) reviews (7) room (29) service (10) smoke (7) tasteful (6) walking (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Elevators are impossibility slow, the television system goes out every time it rains and communications staff never seems to know what is going on - like when you're stuck on the 14th floor with non functional elevators with a bad knee for 30 mimutes and they tell you on the phone that they are 'just slow.

"Stay away! " Read full review on TripAdvisor 4/16/2012 Vote

2. The location isn't too bad, as you can walk to Grant Park, many restaurants and bars, and Soldier Field.

"Terrible smell; no ventilation " Read full review on TripAdvisor 4/16/2012 Vote

3. The only bad experience I had was at check in.

"Hilton Chicago " Read full review on TripAdvisor 4/15/2012 Vote

4. The Hilton has undergone a Reno for the most part - rooms are nice, but many areas remain the old, such as elevators that shake badly - cafe and snack bar are nice.

"It's ok - just " Read full review on TripAdvisor 4/8/2012 Vote

5. Not a bad Manhattan, either.

"Impressed with this hotel " Read full review on TripAdvisor 3/20/2012 Vote

6. We had none of the 'bad service' experiences of some other reviewers.

"Good location; lovely historic building " Read full review on TripAdvisor 3/16/2012 Vote

7. Seems like very bad PR.

"Good but extra charges are annoying " Read full review on TripAdvisor 2/11/2012 Vote

8. My wife and I stayed at this hotel last winter and it wasnt bad, the rooms are small but comparing with other hotels in downtown Chicago they are bigger.

"Decent hotel in downtown Chicago " Read full review on TripAdvisor 1/6/2012 Vote

9. The bad.

"The Good, The Bad , & The Ugly " Read full review on TripAdvisor 12/4/2011 Vote

10. Pretty bad for a Hilton Gold Card member.

"Great location " Read full review on TripAdvisor 12/1/2011 Vote