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OpinionWell
Rank
50th
Out of 415
Hilton Chicago Hotel
Average Price: $296
Check Rates
Hotel Class:
720 South Michigan Avenue
Chicago, 60605
View map
4-Star Hotel Rank:
23 of 39
Average review rating:
3.88
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
47
)
,
MyTravelGuide
(
2407
)
,
Travelocity
(
18
)
,
TripAdvisor
(
815
)
,
YahooTravel
(
73
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
Recent comments
complained about parking fees.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
annoy
(24)
avoid
(15)
awful
(11)
bad
(69)
barely
(8)
big deal
(10)
bit dated
(10)
broken
(18)
chipped
(10)
complain
(24)
complaint
(38)
dated
(35)
difficult
(17)
dirty
(10)
disappoint
(64)
downside
(19)
expensive
(96)
gross
(6)
hard
(21)
hassle
(7)
horrible
(11)
inconvenient
(9)
issue
(58)
lack
(23)
loud
(12)
mistake
(7)
mold
(7)
negative
(22)
noise
(40)
noisy
(10)
odor
(7)
outdated
(16)
outrageous
(12)
overpriced
(19)
poor
(23)
pricey
(35)
problem
(66)
ridiculous
(18)
rude
(16)
shock
(10)
slow
(17)
smell
(33)
terrible
(18)
tiny
(24)
ugly
(7)
uncomfortable
(10)
unfortunate
(16)
worn
(20)
worst
(22)
wrong
(17)
See more
Disappoint
Appears in 154 comments.
The following words were used in comments with
Disappoint:
bed
(5)
big
(5)
charged
(5)
expectation
(4)
great
(8)
high
(4)
hotel
(37)
internet
(5)
liked
(5)
location
(5)
night
(10)
not
(18)
pool
(12)
price
(7)
rating
(6)
room
(38)
service
(9)
useful
(9)
view
(5)
water
(5)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
Another thing to consider is that there are numerous things that are not included in the room rate (parking, gym/pool use, luggage storage, wireless, local calls); this is not uncommon, but a bit
disappoint
ing considering that price.
"Beautiful historic hotel (bring your wallet) "
Read full review
on
TripAdvisor
5/21/2012
Vote
2.
Chicago has too many good hotels worth spending our money on and for the amount we payd, $339,00, we were very
disappoint
ed.
"Huge hotel, good for convention participants only "
Read full review
on
TripAdvisor
5/16/2012
Vote
3.
' This was rather
disappoint
ing.
"Good, but not Great! "
Read full review
on
TripAdvisor
3/21/2012
Vote
4.
We really aren't unreasonable people, but when we didn't get any acknowledgment from the staff on their mistakes, it became a bigger
disappoint
ment to us.
"Good, but not Great! "
Read full review
on
TripAdvisor
3/21/2012
Vote
5.
I was kinda
disappoint
ed and annoying.
"Great View but need renovation "
Read full review
on
TripAdvisor
3/21/2012
Vote
6.
A few issues that caused some
disappoint
ment.
"Good, but not Great! "
Read full review
on
TripAdvisor
3/21/2012
Vote
7.
It appears as we fell short in meeting and exceeding your expectations especially, as it relates to the water, TV, internet & baggage charges and for this, we sincerely apologize for any
disappoint
ment this may have caused.
"Too much money for too little service "
Read full review
on
TripAdvisor
3/15/2012
Vote
8.
Unfortunately I was
disappoint
ed.
"Expected better from a Hilton "
Read full review
on
TripAdvisor
2/16/2012
Vote
9.
I don't that you would be
disappoint
ed by your stay here.
"great downtown hotel "
Read full review
on
TripAdvisor
1/20/2012
Vote
10.
Also, I was
disappoint
ed that in a 2-room suite there was NOT an in-room safe.
"A solid stay at a Grande Dame... mind the renovations, though. "
Read full review
on
TripAdvisor
12/22/2011
Vote
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