Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Hilton Chicago Hotel
Back to search results
OpinionWell
Rank
50th
Out of 415

Hilton Chicago Hotel

Average Price: $296  
 
Hotel Class:
720 South Michigan Avenue
Chicago, 60605 View map  
4-Star Hotel Rank: 23 of 39
Average review rating: 3.88
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (47) , MyTravelGuide (2407) , Travelocity (18) , TripAdvisor (815) , YahooTravel (73)
SAFE TO BOOK ? (3/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Room Traveler Insight - Room Odors
Appears in 1575 comments. 
66% wrote positive comments about room
The following words were used in comments with Room:
clean (143)   comfortable (106)   double (83)   floor (99)   good (56)   great (73)   hotel (250)   lake (68)   liked (58)   nice (139)   night (87)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
1. There is little to no ventilation in the rooms, even by turning the ac to as low as it would go, it was too hot and dingy smelling.
"Terrible smell; no ventilation " Read full review on TripAdvisor   4/16/2012 Vote      
2. Upon checking into my room, I was taken aback by the strong smell of cigarette smoke.
"Expected better from a Hilton " Read full review on TripAdvisor   2/16/2012 Vote      
3. My first room smelled like smoke (even though it was non-smoking) so they put in an ionizer, and when that didn't help, they upgraded me to the executive floor for free.
"Great service, fabulous location " Read full review on TripAdvisor   11/10/2011 Vote      
4. The room had the smell and feel of a smoking room.
"acceptable but not luxurious " Read full review on TripAdvisor   10/23/2011 Vote      
5. We were upgraded to a room with two bathrooms, which turned out to be a good thing since one bathroom featured a toilet which sprayed water from the flush handle and the other featured significant mold on the shower tile grout (not that the other shower was without mold, the one just had more!) The room had a weird chemical smell, which I initially attributed to cleaning products, but the room was certainly not overly clean.
"Definitely don't pay Hilton prices for this place " Read full review on TripAdvisor   10/21/2011 Vote      
6. So we decided to check the room to see if the smell was bearable.
"Make sure to ask for a non-smoking room " Read full review on TripAdvisor   10/10/2011 Vote      
7. We had to go through FOUR rooms to find one which wouldn't smell of stale tobacco (on the one hand, this is not the hotel's fault - some people have a nasty habit of ignoring the 'no smoking' designations in rooms - but on the other hand, why should I care, I hate sleeping in a stale-smell room).
"If this is a 4-star hotel, one star is definitely hanging by a thread " Read full review on TripAdvisor   9/6/2011 Vote      
8. The pillows smelled like cigarette smoke and body odor and even though the room was 'cleaned' while I was gone during the day, the floor was never vacumed.
"Nothing Special " Read full review on TripAdvisor   8/12/2011 Vote      
9. Our room was caked in dust, a bit musty smelling, and was VERY dark.
"Great Deal on Travelocity! Decent stay at the Chicago Hilton " Read full review on TripAdvisor   7/24/2011 Vote      
10. Size of room was small, but that didn't bother me so much as the cigarette smoke and mildew smells, as well as the films of dust on the headboard of the bed.
"Ick. " Read full review on TripAdvisor   7/20/2011 Vote      
11. Our room was on the 11th floor (non-smoking, 2 double beds) and after I laid in the bed, I could smell smoke.
"Fantastic Service ( June 17 - June 19, 2011) " Read full review on TripAdvisor   6/23/2011 Vote      
12. We had non-smokers and yes there was a strong smell on entering the room, but we think it was a cleaning agent and it was non-existent when we were in the room.
"Great location, very comfortable and clean. " Read full review on TripAdvisor   8/5/2010 Vote      
13. Many said couldn't get non-smoker rooms or bad smells.
"Great location, very comfortable and clean. " Read full review on TripAdvisor   8/5/2010 Vote      
14. We got a full size bed in a smoking room that actually smelled like cigarettes.
"A tired hotel, skip this one! " Read full review on TripAdvisor   6/14/2010 Vote      
15. When we get to the room, the smell of the room was pretty bad.
"WORST HOTEL EVER!!! Please do not stay here. " Read full review on TripAdvisor   6/14/2010 Vote      
16. Rooms smell like crisp, fresh linen.
"Simply the best " Read full review on TripAdvisor   4/12/2010 Vote      
17. When we tried to turn the A/C on in this room a strong smell of ozone and burning hair quickly enveloped us and we had to turn it off and open a window.
"Horrifying " Read full review on TripAdvisor   4/5/2010 Vote      
18. I did have trouble with the first two rooms smelling very strongly of smoke.
"A great hotel for a conference " Read full review on TripAdvisor   10/8/2009 Vote      
19. We could smell it in the hallway but after a few days the smell crept into our room.
"Great hotel in a great location! " Read full review on TripAdvisor   8/12/2009 Vote      
20. The room smelled awful.
"Give me the room I reserved!!! " Read full review on Travelocity   7/1/2008 Vote      
21. My room smells like a Crabtree and Evelyn store.
"Tacky, Overpriced, Falsely Advertised " Read full review on TripAdvisor   6/18/2008 Vote      
22. This was particularly nice when the strong smell of smoke drifted into my room through the vents.
"Not So Much... " Read full review on TripAdvisor   4/27/2008 Vote      
23. We found out from a staff member after complaining about a smell like paint that our room had new carpet, new wallpaper, new varnish on the baseboards and new furnishings.
"Watch out for newly renovated rooms! " Read full review on TripAdvisor   3/10/2008 Vote      
24. The non-smoking room smelled of stale smoke, and the overall property was weathered.
"Disappointing for the Cost " Read full review on TripAdvisor   8/19/2007 Vote      
25. Both had the smell of smoke in them, and the less stinky of the two had no bed (it was on the executive floor and was the living-room of a larger suite).
"Not enough truly nonsmoking rooms " Read full review on TripAdvisor   7/16/2007 Vote      
26. We get to our room and it smells like fee, a&& and cigarettes.
"One of the worst hotels in the world " Read full review on TripAdvisor   7/5/2007 Vote      
27. A colleague was on the 7th floor in a smoking room (FYI: the floor hallways are 'non-smoking', but I nearly choked on the cigarette smell embedded into the walls.
"Elegant but old, and it does show " Read full review on TripAdvisor   6/28/2007 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
© 2010 OpinionWell, LLC, All Rights Reserved