Hilton Chicago Hotel, Chicago, Complaint

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Rank

50th

Out of 415

Hilton Chicago Hotel	Average Price: $296 Check Rates

Hotel Class:

720 South Michigan Avenue

Chicago, 60605 View map

4-Star Hotel Rank: 23 of 39
Average review rating: 3.88

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (47) , MyTravelGuide (2407) , Travelocity (18) , TripAdvisor (815) , YahooTravel (73)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 105 comments.

The following words were used in comments with Complaint:
$ (16) bags (7) bed (6) biggest (6) breakfast (9) charged (6) coffee (6) complaints (105) desk (7) fee (5) food (6) hotel (21) internet (5) management (5) not (9) order (5) outrageous (6) park (12) room (38) service (10)

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1. My only complaint is that parking is very pricey ($45 per night for self parking) although I suppose that is to be expected in a large city.

"A beautiful hotel " Read full review on TripAdvisor 5/22/2012 Vote

2. One of our previous complaints was that there was no safe in the room, and the windows were not sound-proofed.

"SO Much Better Than Last Time!!!! " Read full review on TripAdvisor 4/10/2012 Vote

3. complaint two - charging for wifi? I have a data plan for my phone, but the Hilton service blocked it so I had to leave the building to get my data.

"Excellent with a few problems! " Read full review on TripAdvisor 2/22/2012 Vote

4. The two complaints - hotel parking is ridiculously expensive.

"Excellent with a few problems! " Read full review on TripAdvisor 2/22/2012 Vote

5. I have no complaints whatsoever about hte view from our room.

"A classic Chicago hotel " Read full review on TripAdvisor 1/18/2012 Vote

6. Our two biggest complaints were noise and cleanliness.

"Wouldn't stay here again " Read full review on TripAdvisor 1/8/2012 Vote

7. Only complaint was the noise on day of departure while there was renovations in an adjoining room.

"Great Stay. " Read full review on TripAdvisor 1/7/2012 Vote

8. Flowers that my boyfriend had ordered were waiting at the desk for me to pick up (One of very few complaints: he had paid $30 to have them delivered to my room.

"Stayed for a week and loved it. " Read full review on TripAdvisor 11/29/2011 Vote

9. The only complaint that I have is that the food on the breakfast buffet was lukewarm.

"I had a great stay " Read full review on TripAdvisor 11/17/2011 Vote

10. The only complaint I have is that the bathroom could have been cleaner and the area where the coffee maker was, needed upgrading (the outlet was falling out of the wall).

"Close to all the action! " Read full review on TripAdvisor 11/5/2011 Vote