Hilton Chicago Hotel, Chicago, Horrible

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Hilton Chicago Hotel

OpinionWell
Rank

50th

Out of 415

Hilton Chicago Hotel	Average Price: $296 Check Rates

Hotel Class:

720 South Michigan Avenue

Chicago, 60605 View map

4-Star Hotel Rank: 23 of 39
Average review rating: 3.88

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (47) , MyTravelGuide (2407) , Travelocity (18) , TripAdvisor (815) , YahooTravel (73)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (24) avoid (15) awful (11) bad (69) barely (8) big deal (10) bit dated (10) broken (18) chipped (10) complain (24) complaint (38) dated (35) difficult (17) dirty (10) disappoint (64) downside (19) expensive (96) gross (6) hard (21) hassle (7) horrible (11) inconvenient (9) issue (58) lack (23) loud (12) mistake (7) mold (7) negative (22) noise (40) noisy (10) odor (7) outdated (16) outrageous (12) overpriced (19) poor (23) pricey (35) problem (66) ridiculous (18) rude (16) shock (10) slow (17) smell (33) terrible (18) tiny (24) ugly (7) uncomfortable (10) unfortunate (16) worn (20) worst (22) wrong (17)

Horrible

Appears in 25 comments.

The following words were used in comments with Horrible:
awful (2) bar (2) breakfast (2) buffet (6) chef (2) condition (3) convention (2) fruit (4) hotel (16) mold (2) not (6) old (2) pastries (2) rating (2) recommend (2) service (11) slow (2) staff (3) unhelpful (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Overall, a nice looking hotel with horrible service.

"Does not live up to hilton name - bad service " Read full review on TripAdvisor 3/15/2012 Vote

2. I guess the horrible customer service: The customer service at this hotel is absolutely horrible.

"HORRIBLE customer service " Read full review on TripAdvisor 11/5/2011 Vote

3. It was not; in fact, it was really horrible.

"Make sure to ask for a non-smoking room " Read full review on TripAdvisor 10/10/2011 Vote

4. Air Conditioning was HORRIBLE.

"Great Bar, Rooms are OK? " Read full review on TripAdvisor 7/26/2011 Vote

5. After a horrible night's sleep at the Congress Plaza Hotel, I looked this up right down the street and we moved hotels at 11a Saturday morning.

"Great place to stay for a weekend in Chi-town " Read full review on TripAdvisor 2/28/2011 Vote

6. What upset me the most was small TVs in the elevators, set to a news channel that broadcast horrible, sensational stories about murders, kidnappings, dismemberment, and other repulsive events.

"Dark, Dreary, and Depressing " Read full review on TripAdvisor 12/18/2010 Vote

7. The weather was horrible but Hilton of Chicago had no power over the weather :) The staff was helpful and very nice.

"Great Hotel, Tasty Food & staff was great! " Read full review on TripAdvisor 1/11/2010 Vote

8. it is horribly expensive.

"i would go back " Read full review on Expedia 12/26/2009 Vote

9. WAS HORRIBLE.

"Bug infested " Read full review on Expedia 7/6/2009 Vote

10. Now for the review:For a Hotel with such a grand history things have really gone down to the level of horribly average.

"Mediocre at best " Read full review on TripAdvisor 7/6/2008 Vote