6. The minor things that could have been better: I used the ice bucket several times a day, but at least two days, they forgot to give me the liner; my 'sheet' on top of the duvet looked dirty as in it had black markings, but I wasn't sure whether that was from us or already there the first night (as we were quite tired and hardly detailed) - I should have said something but was also hoping that they'd notice and change it on their own; at least once, we came back in the mid afternoon, our room wasn't cleaned yet - not a problem, but unexpected; not enough seating area - since I had the bad back, I always got the chair, but my husband and daughter had to sit on their beds, but that's the problem with less property, just something to be aware of.