Hilton Garden Inn New York/West 35th Street, New York City, Complaint

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Rank

3rd

Out of 676

Hilton Garden Inn New York/West 35th Street	Average Price: $311 Check Rates

Hotel Class:

63 West 35th Street

New York City, 10001 View map

3-Star Hotel Rank: 1 of 154
Average review rating: 4.66

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (71) , TripAdvisor (1265)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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a bit small (22) annoy (10) avoid (11) bad (42) bed bugs (13) big deal (10) complain (23) complaint (39) cramped (13) delay (7) difficult (15) dirty (9) disappoint (41) downside (19) expensive (55) hard (37) hardly (5) hassle (16) hate (8) horrible (6) inconvenient (8) issue (67) lack (13) loud (19) mildew (6) mistake (5) mold (5) negative (30) noise (136) noisy (34) odor (6) outdated (5) overbook (5) overpriced (9) poor (10) pretty small (6) pricey (17) problem (106) rock (13) rude (19) sadly (5) slow (31) smell (35) terrible (8) tiny (24) too small (8) uncomfortable (9) unfortunate (14) worst (7) wrong (19)

Complaint

Appears in 55 comments.

The following words were used in comments with Complaint:
$ (3) bed (3) biggest (3) busy (3) comfortable (3) complaints (55) elevator (14) floor (7) hotel (14) not (6) price (3) return (2) room (16) safe (3) service (3) slow (5) small (5) useful (3) walking (3) wall (3)

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1. My only complaint is the fact that the restaurant is only open for breakfast.

"Great location " Read full review on TripAdvisor 4/26/2012 Vote

2. The only complaint I have is that housekeeping came very late in the day.

"Very Quiet and Comfortable " Read full review on TripAdvisor 4/23/2012 Vote

3. The only complaint I would have is that this hotel uses one of those somewhat noisy wall heat/ac units which can be noisy and annoying.

"Good location. Great for business travel. " Read full review on TripAdvisor 4/19/2012 Vote

4. The only complaint I have which really is not the hotel's fault, but they seem to have group of cab drivers that park themselves out in front of the hotel waiting for airport fares.

"Repeat Visitor " Read full review on TripAdvisor 4/11/2012 Vote

5. We stayed on the sixth floor (rm 601) right next to the elevator and did not have one complaint.

"Had a great stay at HIG 35th Street " Read full review on TripAdvisor 4/7/2012 Vote

6. Good staff and no other complaints.

"Good, clean, new " Read full review on TripAdvisor 4/4/2012 Vote

7. My only major complaint about the hotel is that the wi-fi was unusable due to it's incredibly slow speeds.

"Nice room, Slow wi-fi " Read full review on TripAdvisor 3/30/2012 Vote

8. But again - if a slow elevator is your biggest complaint: I'd say thats pretty amazing.

"Perfect choice for location and comfort! " Read full review on TripAdvisor 2/3/2012 Vote

9. vI have not one complaint and have decided to stay at this location from now on.

"What a wonderful hotel. " Read full review on TripAdvisor 12/13/2011 Vote

10. Our only complaint is that almost every room is within vicinity of the elevator.

"Good choice for the price but " Read full review on TripAdvisor 12/12/2011 Vote