Bentley Hotel, New York City, Rude

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Rank

155th

Out of 676

Bentley Hotel	Average Price: $290 Check Rates

Hotel Class:

500 East 62nd Street

New York City, 10021 View map

3-Star Hotel Rank: 51 of 154
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (83) , Travelocity (5) , TripAdvisor (631) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (15) avoid (16) awful (15) bad (64) badly (7) bed bugs (7) big deal (8) broke (7) broken (11) complain (32) complaint (24) cramped (5) dated (9) difficult (10) dirty (20) disappoint (30) downside (13) expensive (45) frustrated (11) hard (17) horrible (12) inconvenient (12) issue (33) lack (14) loud (30) mediocre (5) miserable (5) mistake (11) mold (7) negative (19) noise (69) noisy (46) odor (7) overpriced (12) poor (22) problem (91) ridiculous (12) rude (23) shame (8) slow (51) smell (14) terrible (19) tiny (21) unacceptable (9) uncomfortable (6) unfortunate (11) unhelpful (7) worn (8) worst (18) wrong (17)

Rude	Appears in 26 comments.

The following words were used in comments with Rude:
awful (2) clerk (2) concierge (3) desk (7) elevator (2) helpful (3) hotel (2) management (2) most (2) night (3) not (2) reception (2) room (5) service (4) smoke (2) staff (9) unhelpful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At night the front desk attendants are rude and disorganized.

"My candid review of this hotel...very poor!!! " Read full review on TripAdvisor 4/19/2012 Vote

2. I was told rudely 'we don't have rolls' which again I find odd.

"My candid review of this hotel...very poor!!! " Read full review on TripAdvisor 4/19/2012 Vote

3. Then the following night room service took one hour to arrive ( rude room service on top of it) and AWFUL food.

"Nice looking but average service " Read full review on TripAdvisor 3/31/2012 Vote

4. The desk clerks were rude, obnoxious and didn't know what they were doing.

"Great stay at the Bentley! " Read full review on TripAdvisor 2/2/2012 Vote

5. Manager unfriendly and rude.

"No hot water, staff extremely unhelpful, rooms noisy. " Read full review on TripAdvisor 12/13/2011 Vote

6. Awful hotel with rude staff.

"No hot water, staff extremely unhelpful, rooms noisy. " Read full review on TripAdvisor 12/13/2011 Vote

7. When my husband asked if the 'chef' could crisp up the back, he was given a flat-out, rude 'no.

"Good, But Avoid the Restaurant " Read full review on TripAdvisor 9/18/2011 Vote

8. The next morning I called the front desk and was told very rudely that there was not a smoking room available for that night OR the next, that there was no record of that request.

"So, so disappointed! " Read full review on TripAdvisor 9/10/2011 Vote

9. Staff were rude and unhelpful - with the exception of Yara at reception.

"Avoid this run-down, overpriced hotel " Read full review on TripAdvisor 7/2/2011 Vote

10. The woman at the front desk was described as both rude and curteous by my fiancee.

"Very Disapointing " Read full review on TripAdvisor 11/3/2010 Vote