Bentley Hotel, New York City, Mistake

OpinionWell's Blog

Home » United States » New York » New York Destinations » New York Hotels » Bentley Hotel

OpinionWell
Rank

155th

Out of 676

Bentley Hotel	Average Price: $290 Check Rates

Hotel Class:

500 East 62nd Street

New York City, 10021 View map

3-Star Hotel Rank: 51 of 154
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (83) , Travelocity (5) , TripAdvisor (631) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (15) avoid (16) awful (15) bad (64) badly (7) bed bugs (7) big deal (8) broke (7) broken (11) complain (32) complaint (24) cramped (5) dated (9) difficult (10) dirty (20) disappoint (30) downside (13) expensive (45) frustrated (11) hard (17) horrible (12) inconvenient (12) issue (33) lack (14) loud (30) mediocre (5) miserable (5) mistake (11) mold (7) negative (19) noise (69) noisy (46) odor (7) overpriced (12) poor (22) problem (91) ridiculous (12) rude (23) shame (8) slow (51) smell (14) terrible (19) tiny (21) unacceptable (9) uncomfortable (6) unfortunate (11) unhelpful (7) worn (8) worst (18) wrong (17)

Mistake

Appears in 13 comments.

The following words were used in comments with Mistake:
charged (3) correct (2) desk (4) hotel (3) not (3) noticeable (2) personable (2) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The hotel was not responsible for the mistake.

"FANTASTIC STAY " Read full review on TripAdvisor 5/15/2012 Vote

2. After my boyfriend called and made complaints to the front desk they made sure to come correct their mistakes immediately.

"SMALL ROOM...WALL TO WALL " Read full review on TripAdvisor 2/23/2012 Vote

3. I won't make that mistake again.

"Great stay at the Bentley! " Read full review on TripAdvisor 2/2/2012 Vote

4. My mistake was trusting that all the hotel employees would be honest but this what not the case with the Bentley.

"A Dishonest Hotel: Don't Trust Them With Your Packages " Read full review on TripAdvisor 1/18/2012 Vote

5. The second understood the mistake on their part.

"Suprisingly nice, but I was double charged " Read full review on TripAdvisor 6/1/2011 Vote

6. When I asked the front desk they told me that when I gave my card the person checking me in made a mistake and charged my card for the full stay and didn't notice the Hotwire precharge.

"Needs a lot of work... " Read full review on TripAdvisor 11/3/2010 Vote

7. When I asked the front desk they told me that when I gave my card the person checking me in made a mistake and charged my card for the full stay and didn't notice the Hotwire precharge.

"Needs a lot of work... " Read full review on TripAdvisor 11/3/2010 Vote

8. When there was a mistake on the bill, it was immediately taken care of, no problem.

"Great Views, bright clean rooms, loved our stay! " Read full review on TripAdvisor 10/29/2010 Vote

9. But this was completely their mistake to charge me for mini bar, and the attitude was like 'I am not in a position to make a decision on this matter'.

"unprofessional attitude " Read full review on TripAdvisor 9/16/2009 Vote

10. When confronted about the mistake the front desk did nothing to correct the problem nor offered an apology.

"Ugh,,, I should have taken the advice of previous bentley hotel guest " Read full review on Expedia 8/18/2009 Vote