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Rank
155th
Out of 676

Bentley Hotel

Average Price: $290  
 
Hotel Class:
500 East 62nd Street
New York City, 10021 View map  
3-Star Hotel Rank: 51 of 154
Average review rating: 3.71
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (83) , Travelocity (5) , TripAdvisor (631) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 127 comments. 
The following words were used in comments with Problem:
apology (5)   dark (4)   desk (10)   elevator (5)   friendly (7)   good (7)   helpful (4)   hot (7)   hotel (30)   liked (5)   never (5)   nice (5)   noise (10)   not (30)   reviews (5)   room (27)   shower (5)   staff (12)   walking (14)   water (8)    
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1. It looked out onto York Avenue, which is a busy road, but I sleep pretty well anywhere so that wasn't a problem for me: lighter sleepers might have issues.
"Standards have dropped " Read full review on TripAdvisor   4/30/2012 Vote      
2. Last but not the least, did see another guy having the same problem as us at check in so definitely, not a one off experience.
"A disappointing let down " Read full review on TripAdvisor   4/28/2012 Vote      
3. We mentioned the problem with the sink to the person that brought our luggage up to our room- his answer was 'you will have to call the front desk for that'.
"Service Makes The Difference " Read full review on TripAdvisor   4/18/2012 Vote      
4. But on the negative side, the AC unit was making a noise from hell which was a real problem.
"Nice looking but average service " Read full review on TripAdvisor   3/31/2012 Vote      
5. the nearest subway is a bit of a walk but that wasnt a problem for us we even walked to timesquare from our hotel.
"WOW, what an amazing veiw " Read full review on TripAdvisor   3/21/2012 Vote      
6. The walls are not that thick, however I never had a problem sleeping in any of my stays.
"Extraordinary view! " Read full review on TripAdvisor   3/10/2012 Vote      
7. For two day we had problems ending at the police and filing a report.
"Bad experience " Read full review on TripAdvisor   2/21/2012 Vote      
8. And they do not manage the internet in the rooms, so you have to call the external people whenever you have a problem.
"Good hotel if you want the silence of New York and view of Roosevelt Island " Read full review on TripAdvisor   2/13/2012 Vote      
9. I called down to the main desk to see if we could have a late check out due to the problem but were rudley told that we would be charged an extra day if we did not leave within the hour.
"Good Hotel but poor service " Read full review on TripAdvisor   2/8/2012 Vote      
10. They held my bags for the entire day after I checked out early in the morning without any problems or charges.
"Classy, Modern Hotel on the Upper East Side " Read full review on TripAdvisor   1/19/2012 Vote      
   
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