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OpinionWell
Rank
18th
Out of 676

Hotel Metro

Average Price: $352  
 
Hotel Class:
45 West 35th Street
New York City, 10001 View map  
3-Star Hotel Rank: 8 of 154
Average review rating: 4.13
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (44) , MyTravelGuide (2) , Travelocity (29) , TripAdvisor (1206) , YahooTravel (20)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 129 comments. 
The following words were used in comments with Problem:
breakfast (13)   clean (5)   couple (5)   desk (7)   floor (5)   great (8)   hotel (25)   location (9)   management (6)   night (10)   noise (19)   noisy (5)   not (30)   reception (5)   reviews (5)   room (35)   service (5)   small (9)   staff (11)   street (5)    
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1. Staff are very helpful and polite nothing is a problem for them.
"Wonderful hotel in prime location!! " Read full review on TripAdvisor   5/23/2012 Vote      
2. We thought it was fixed, but it started playing up again so I went down stairs and explained that it was still too noisy so they offered to switch rooms to prevent this problem continuing.
"Lovely Hotel " Read full review on TripAdvisor   5/18/2012 Vote      
3. Comments have been made about the disposable plates and cutlery but I did not find it a problem and if you want proper restaurant service you are going to have to pay for it.
"Great hotel in ideal location " Read full review on TripAdvisor   5/13/2012 Vote      
4. Had no real problems with noisy neighbors, but the construction on the street outside started promptly an 7am each day.
"Hits all the high spots " Read full review on TripAdvisor   5/6/2012 Vote      
5. TRYP is new and still working out service problems and getting its act together.
"Good News and Bad News " Read full review on TripAdvisor   4/21/2012 Vote      
6. The only problem we encountered was the noise at night from the street which made it difficult for our kids to sleep, so we requested another room in a different part of the hotel, which the staff graciously accommodated, and our last 2 nights were much quieter.
"Location, comfort, space, AND a complimentary breakfast!! " Read full review on TripAdvisor   4/15/2012 Vote      
7. She told me there was a plumbing problem with our room and she had to change it.
"Major issues with front desk staff " Read full review on TripAdvisor   4/3/2012 Vote      
8. We had a slight problem with the room but after 20 minutes they gave us a nice room.
"September 2011 " Read full review on TripAdvisor   3/31/2012 Vote      
9. We stayed at this hotel for 4 nights and the room was great the only problems were the hotel does not sell bottle of water, one day we got to the room and the room was open I called the front desk and they told me sorry but that is not acceptable.
"Great Hotel!!! " Read full review on TripAdvisor   3/18/2012 Vote      
10. The hotel staff were all very friendly and when we reported a problem with our air conditioning it was sorted 5 minutes later.
"Perfect Location " Read full review on TripAdvisor   3/9/2012 Vote      
   
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