Hotel Metro, New York City, Complaint

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OpinionWell
Rank

18th

Out of 676

Hotel Metro	Average Price: $352 Check Rates

Hotel Class:

45 West 35th Street

New York City, 10001 View map

3-Star Hotel Rank: 8 of 154
Average review rating: 4.13

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (44) , MyTravelGuide (2) , Travelocity (29) , TripAdvisor (1206) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (14) annoy (10) arrogant (5) avoid (12) awful (6) bad (50) bed bugs (6) big deal (8) complain (33) complaint (32) cramped (10) dated (11) difficult (12) dirty (7) disappoint (63) disturbing (14) downside (17) expensive (59) fussy (7) hard (46) hardly (17) hassle (5) horrible (6) issue (35) lack (17) loud (39) mistake (7) negative (19) noise (177) noisy (90) overpriced (6) poor (30) pricey (12) problem (112) rock (14) rude (33) shabby (6) shame (8) shock (8) slow (27) smell (10) smoker (7) terrible (12) tiny (29) too small (8) uncomfortable (8) unfortunate (16) unhelpful (14) worst (6) wrong (12)

Complaint

Appears in 61 comments.

The following words were used in comments with Complaint:
bed (7) complaints (61) floor (3) free (3) friendly (3) hotel (18) ice (3) lighting (3) liked (3) night (4) noise (4) not (10) old (3) pillow (3) quiet (2) room (11) slow (3) small (5) staff (8) wall (2)

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1. Main complaint is that the air conditioning is old and very noisy, it was like sleeping in a wind tunnel.

"beware of air conditioning " Read full review on TripAdvisor 5/14/2012 Vote

2. Our main complaint was that are no bedside lights--we like to read when going to bed, and we moved a desk lamp over for one side of the bed, and asked for another lamp for the other side of the bed, but they were unable to come up with one.

"Good Choice " Read full review on TripAdvisor 4/27/2012 Vote

3. No complaints.

"No complaints. Nice stay. " Read full review on TripAdvisor 4/26/2012 Vote

4. Our only complaint is the free wifi which is terrible and very unstable.

"New Hotel in Central NYC " Read full review on TripAdvisor 4/19/2012 Vote

5. The staff continually topped up the buffet so a lack of food was not a complaint.

"Fab hotel " Read full review on TripAdvisor 4/8/2012 Vote

6. ROOM NEGATIVES: About the only complaint we had was the lack of lighting; after sunset the lighting was so faint that it was incredibly difficult to read in bed or see really well in the corners of the room.

"TRYP - great experience! " Read full review on TripAdvisor 3/30/2012 Vote

7. The only complaint is the hotel was way too warm.

"Not easy to get a 5 outta me, but Hotel Metro deserves it " Read full review on TripAdvisor 3/9/2012 Vote

8. My only complaint about the hotel---the Concierge was really a lousy Concierge.

"Excellent Hotel " Read full review on TripAdvisor 3/5/2012 Vote

9. did request ice and someone brought me up a few small cups filled with ice but other than that I have no complaints at all.

"Enjoyable Stay at this brand new hotel! " Read full review on TripAdvisor 2/20/2012 Vote

10. The only complaint we had was the continental breakfast included in the room price was a hit or a miss.

"excellentlly situated " Read full review on TripAdvisor 10/19/2011 Vote