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OpinionWell
Rank
52nd
Out of 676

Hotel Mela

Average Price: $345  
 
Hotel Class:
120 West 44th Street
New York City, 10036 View map  
4-Star Hotel Rank: 24 of 106
Average review rating: 4.18
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (857)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mistake
Appears in 10 comments. 
The following words were used in comments with Mistake:
desk (2)   reception (2)   room (2)   service (2)   staff (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We had a problem with one of the 'for purchase' items that was knocked over by mistake and when i spoke to staff at reception and they saw it was unopened were more than happy to remove it from the room charge.
"A little haven of perfection " Read full review on TripAdvisor   2/19/2012 Vote      
2. It appears the patrons are internationals like myself that relay on internet intel versus hands-on travel agents and that is our mistake.
"what are they smoking claiming a four star " Read full review on TripAdvisor   2/6/2012 Vote      
3. When I first got on, I thought that I had gotten on a service elevator by mistake.
"Great location, great value for NYC " Read full review on TripAdvisor   10/16/2011 Vote      
4. It was a mistake of the reception, but it can happen everywhere I suppose.
"Great Location " Read full review on TripAdvisor   10/8/2011 Vote      
5. They did seem to struggle one morning when it was busy as there was a mistake with one of our dishes.
"Right in the Middle of the Action " Read full review on TripAdvisor   9/18/2011 Vote      
6. What a mistake that was.
"Warning! Enter the Hotel Mela at Your Own Risk! " Read full review on TripAdvisor   4/20/2011 Vote      
7. everywhere in the bathroom*Sheets not smelling clean*Noisy air system*Bad shower pressure and temperature*Customer Service handling these situations were disappointing*Made a mistake on billing and had to correct them.
"Terrible customer service and disgusting rooms! " Read full review on TripAdvisor   4/6/2011 Vote      
8. Also, the front desk staff were less than professional (complaining on the phone about mistakes made by other staff).
"Lots of street noise " Read full review on TripAdvisor   9/26/2010 Vote      
9. They rather suspiciously blamed Virgin Holidays for the mistake, although our Invoice from Virgin clearly stated Twin Rooms.
"Hotel Mela at New Year! " Read full review on TripAdvisor   1/4/2010 Vote      
10. I showed the front desk agent and she said it was probably a mistake but she had to inform her manager KEN.
"Nasty Manager -KEN " Read full review on TripAdvisor   7/10/2007 Vote      
   
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