Hotel Mela, New York City, Complaint

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Rank

52nd

Out of 676

Hotel Mela	Average Price: $345 Check Rates

Hotel Class:

120 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 24 of 106
Average review rating: 4.18

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (857)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (10) a little on the small side (4) annoy (14) apologetic (5) avoid (13) awful (4) bad (37) barely (18) bed bugs (6) big deal (11) broke (5) chipped (8) claustrophobic (4) complain (26) complaint (17) cramped (12) difficult (7) dirty (13) disappoint (42) disturbing (9) downside (16) expensive (35) hard (26) hardly (5) hate (4) inconvenient (7) issue (40) lack (21) loud (19) mistake (10) negative (30) noise (133) noisy (50) overpriced (9) poor (11) pretty small (10) pricey (12) problem (76) ridiculous (7) rock (20) rude (10) slow (22) smell (29) terrible (5) tiny (101) too small (9) unfortunate (7) urine (4) worst (7) wrong (9)

Complaint

Appears in 35 comments.

The following words were used in comments with Complaint:
bar (2) bed (2) biggest (2) charged (2) coffee (2) complaints (35) desk (2) fridge (3) hotel (5) location (2) poor (2) reasonable (2) reviews (2) room (6) shower (2) size (2) small (7) special (2) staff (3) water (3)

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1. My only complaint about the room is that they stock the entire fridge with all their stuff, so if you touch anything you're charged.

"Excellent hotel, excellent location " Read full review on TripAdvisor 5/7/2012 Vote

2. My only real complaint (and is was such a pain), was the lack of hot water.

"Excellent hotel in a great hotel, but very pricey " Read full review on TripAdvisor 5/7/2012 Vote

3. I have no complaints.

"Great location and friendly staff. " Read full review on TripAdvisor 4/29/2012 Vote

4. Our only complaint is having to call to have ice delivered (waited an hour before we finally called again).

"Great place so close to Times Square! " Read full review on TripAdvisor 4/2/2012 Vote

5. My only complaint is that on registration they tried to give me a smaller room than I had reserved.

"perfect location " Read full review on TripAdvisor 2/25/2012 Vote

6. No complaints.

"Close to Times Square - newly renovated " Read full review on TripAdvisor 1/26/2012 Vote

7. The only complaint I had which really isnt one, was that there really is no lobby to hang out in but right outside the door of the hotel are several bars and restaurants.

"50th Birthday Gift " Read full review on TripAdvisor 12/2/2011 Vote

8. Still pretty small, but no complaints.

"Pretty good " Read full review on TripAdvisor 11/19/2011 Vote

9. And my biggest complaint was that they have sensors on the mini fridge, so if you try to put anything of yours in there you'll wind up getting charged for mini-bar items that you never actually ate or drank.

"Cramped hotel " Read full review on TripAdvisor 11/7/2011 Vote

10. A few little complaints.

"Great little boutique hotel! " Read full review on TripAdvisor 8/4/2011 Vote