Outrigger Keauhou Beach Resort, Kailua-Kona, Problem

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Rank

2nd

Out of 25

Outrigger Keauhou Beach Resort	Average Price: $183 Check Rates

Hotel Class:

78-6740 Alii Drive

Kailua-Kona, View map

3-Star Hotel Rank: 1 of 8
Average review rating: 3.9

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (94) , MyTravelGuide (95) , TripAdvisor (944) , YahooTravel (45)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 100 comments.

The following words were used in comments with Problem:
area (6) bathroom (9) bed (5) couple (4) experience (5) few (6) floor (8) friendly (5) hotel (12) maintenance (7) never (5) night (8) not (21) park (12) pool (6) room (28) small (5) staff (12) water (5) well (4)

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1. There is a need for more service personnel and there was a considerable problem for us when we wanted to check in.

"Good value for the Money! " Read full review on TripAdvisor 5/14/2012 Vote

2. Yes, it closed early, but if your body clock is still on mainland time it won't be a problem.

"Turtles, Eels and Fish, oh my! " Read full review on TripAdvisor 5/11/2012 Vote

3. Not a problem since I was also informed I would be put into and oceanfront suite for the overbooking.

"Feb 2012 " Read full review on TripAdvisor 2/20/2012 Vote

4. The biggest problem we found at this hotel was the lack of restaurant facilities.

"Fabulous grounds " Read full review on TripAdvisor 2/20/2012 Vote

5. Didn't experience any of the problems with rats reported just now by berlinbeijing, although it appears our stays overlapped.

"Good location, scenic views, decent snorkeling " Read full review on TripAdvisor 1/28/2012 Vote

6. I'm now really shocked to have seen another review here on tripadvisor that mentioned the rat problem.

"A RAT hole! " Read full review on TripAdvisor 1/22/2012 Vote

7. They said they had had some problems for a while but of course no guest should experience any sight of this (how true).

"A RAT hole! " Read full review on TripAdvisor 1/22/2012 Vote

8. The problem is that the hotel didn't make sure that the people attending the event parked across the street from the hotel lot, so when my husband and I came back at 9:00PM, we couldn't find a parking space.

"Just OK " Read full review on TripAdvisor 11/17/2011 Vote

9. The main problem here is that they perched and pooed on the chair backs - not something we realised until a couple of days into our stay.

"Lovely views " Read full review on TripAdvisor 10/4/2011 Vote

10. The birds are being fed on the roof of the restaurant by the hotel, so there were only a few sparrows that still try for a handout--not a problem at all.

"Outstanding Vacation! Will return! " Read full review on TripAdvisor 9/19/2011 Vote