Outrigger Keauhou Beach Resort, Kailua-Kona, Complain

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Rank

2nd

Out of 25

Outrigger Keauhou Beach Resort	Average Price: $183 Check Rates

Hotel Class:

78-6740 Alii Drive

Kailua-Kona, View map

3-Star Hotel Rank: 1 of 8
Average review rating: 3.9

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (94) , MyTravelGuide (95) , TripAdvisor (944) , YahooTravel (45)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 47 comments.

The following words were used in comments with Complain:
bathroom (3) breakfast (3) buffet (3) carpet (3) expectation (3) free (3) hotel (8) need (3) nice (3) night (4) not (5) offers (2) personable (2) pool (3) reviews (10) room (9) shower (4) staff (5) view (4) well (2)

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1. The hotel security responded quickly when we complained but it put a little damper on our stay.

"Snorkeling was awsome " Read full review on TripAdvisor 5/4/2012 Vote

2. I'm sure they can do better than that, but it's complimentary so can't complain too much about it.

"Can't find any other better place for the price! " Read full review on TripAdvisor 1/14/2012 Vote

3. Several others complained of musty or moldy smells in Hawaiian hotels.

"Wonderful location! " Read full review on TripAdvisor 9/13/2011 Vote

4. There were a few people who complained to the management about them.

"Don't Stay Here If........ " Read full review on TripAdvisor 8/19/2011 Vote

5. If we had been here for more than one night I could have complained.

"Lovely surroundings, so-so rooms " Read full review on TripAdvisor 6/26/2011 Vote

6. I've read a lot of other reviews and some complained about it.

"Beautiful grounds and views, great breakfast, ok rooms. " Read full review on TripAdvisor 3/29/2011 Vote

7. There is really nothing we can complain about.

"Very Nice hotel and location " Read full review on TripAdvisor 3/26/2011 Vote

8. I feel that those who complain about the Keauhou's rooms, decor and/or facilities have unrealistic expectations.

"Another wonderful stay " Read full review on TripAdvisor 3/2/2011 Vote

9. The bathroom had a vanity unit separated from the shower/toilet - it didn't feel 'too small' as some reviewers had complained about - how much room do you need as you step out of the shower? The shower itself was over a corner bath - again, plenty of room.

"Turtles, dolphins and whales entertained us from our balcony! " Read full review on TripAdvisor 2/26/2011 Vote

10. If you are expecting to be staying in the Waldorf for just over $100 and then complain about it.

"Heaven!!!!!!!!!! " Read full review on TripAdvisor 2/22/2011 Vote