Outrigger Keauhou Beach Resort, Kailua-Kona, Complaint

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Rank

2nd

Out of 25

Outrigger Keauhou Beach Resort	Average Price: $183 Check Rates

Hotel Class:

78-6740 Alii Drive

Kailua-Kona, View map

3-Star Hotel Rank: 1 of 8
Average review rating: 3.9

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (94) , MyTravelGuide (95) , TripAdvisor (944) , YahooTravel (45)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 57 comments.

The following words were used in comments with Complaint:
bathroom (3) biggest (6) breakfast (6) buffet (6) coffee (2) complaints (57) food (2) hotel (6) lacking (3) not (6) pool (2) privacy (2) room (14) service (2) shower (2) size (2) small (2) smell (2) staff (2) updated (2)

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1. We have no complaints about the breakfast buffet.

"Go for the experience alone.... " Read full review on TripAdvisor 4/1/2012 Vote

2. No complaints, except they couldn't seem to keep up with replacing juice glasses & cutlery.

"Awesome location, views, grounds! " Read full review on TripAdvisor 3/29/2012 Vote

3. Only complaint is that we could hear the folks in the adjoining room.

"Good hotel " Read full review on TripAdvisor 1/9/2012 Vote

4. My only complaint would be the size of the glasses.

"We love the Outrigger Keauhou. Great location, beautiful grounds. " Read full review on TripAdvisor 1/2/2012 Vote

5. Biggest complaint is the lack of wi-fi, and the lack of privacy on the balcony.

"Great location - OK hotel " Read full review on TripAdvisor 11/6/2011 Vote

6. Another small complaint is regarding the cultural tours.

"Wonderful setting and grounds! " Read full review on TripAdvisor 11/5/2011 Vote

7. One very minor complaint.

"We love this resort. " Read full review on TripAdvisor 11/3/2011 Vote

8. Our biggest complaint was our room.

"Don't Stay Here If........ " Read full review on TripAdvisor 8/19/2011 Vote

9. My petty complaint is the coffee cups are too small & they don't serve 100% Kona.

"Great Location for Turtles & Snorkeling " Read full review on TripAdvisor 7/11/2011 Vote

10. My only complaints would be a slight mildew smell in the room (welcome to Hawaii), and too-soft beds.

"Great location, good value, and turtles!! " Read full review on TripAdvisor 6/20/2011 Vote