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EPIC Hotel - a Kimpton Hotel

Average Price: $309  
Hotel Class:
270 Biscayne Boulevard Way
Miami, 33131 View map  
4-Star Hotel Rank: 1 of 58
Average review rating: 4.75
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (41) , Travelocity (5) , TripAdvisor (767)
SAFE TO BOOK ? (2/5 issues found)
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Appears in 15 comments. 
The following words were used in comments with Worst:
arrival (2)   dinner (3)   experience (3)   night (3)   noise (2)   not (3)   room (3)   service (4)    
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1. The worst experience was room service dinner which arrived cold and not edible.
"An Epic failure " Read full review on TripAdvisor   4/3/2012 Vote      
2. The worst aspect for me was the valet service, which seemed a bit of a shambles.
"Beautiful hotel, disappointing service " Read full review on TripAdvisor   1/1/2012 Vote      
3. First and worst on my list is the room service.
"Outraged!!! " Read full review on TripAdvisor   9/30/2011 Vote      
4. But, if you would like to have the absolute worst hotel experience possible, be my guest.
"Outraged!!! " Read full review on TripAdvisor   9/30/2011 Vote      
5. But the worst was the next morning when my girlfriend felt something under the covers and then jumped out of bed screaming.
"Revolting " Read full review on TripAdvisor   8/22/2011 Vote      
6. The other restaurant Zuma, was the worst.
"Great location, friendly staff but extremely overpriced restaurants. " Read full review on TripAdvisor   5/23/2011 Vote      
7. I am sorry to add that they were the worst I have ever had.
"Completely overpriced and over rated " Read full review on TripAdvisor   3/14/2011 Vote      
8. Also reuested a Burger via a room service which was undercooked causing me stomach cramps, again not goodThursday 7th had some sort of event outside which mean extremely loud music played till around 11pm (DJ and Percussionist), not the worst thing to occur but after a day of being at the pool with the tile grinding noise there for 8 hours it was too much noise for one day.
"Negatives outweigh the Positives " Read full review on TripAdvisor   7/14/2010 Vote      
9. [As a side note: the friends we were traveling with stayed an additional night prior to our arrival and had dinner in the restaurant and said it was one of the worst meals they ever had and caught an overcharge of $85 on their bill.
"Good that could be great " Read full review on TripAdvisor   3/27/2010 Vote      
10. But the worst part of our dining experience was when our server lied to us and told us only the prix fixe menu was available because it was Valentine's Day.
"Good in many ways, but not great overall. " Read full review on TripAdvisor   3/2/2010 Vote      
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