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EPIC Hotel - a Kimpton Hotel

Average Price: $309  
Hotel Class:
270 Biscayne Boulevard Way
Miami, 33131 View map  
4-Star Hotel Rank: 1 of 58
Average review rating: 4.75
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (41) , Travelocity (5) , TripAdvisor (767)
SAFE TO BOOK ? (2/5 issues found)
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Appears in 7 comments. 
The following words were used in comments with Rude:
hotel (2)   staff (2)    
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1. Finally the concierge - although very helpful, when I asked a question he answered my question to my friend rather than to me, which I found a little rude.
"Beautiful hotel, disappointing service " Read full review on TripAdvisor   1/1/2012 Vote      
2. Day 2 Breakfast- To our dismay we came across a very rude and ill-mannered waiter, who seemed to take out his personal problems to work and show them against other guests.
"Mixed Feelings " Read full review on TripAdvisor   12/27/2011 Vote      
3. The only thing that was atypical for Miami was the service - the typical rude, snooty, indifferent staff we've consistently found in Miami was nowhere to be found.
"The Essence of Miami " Read full review on TripAdvisor   10/28/2011 Vote      
4. 3 The bar staff on the first floor were rude and uninterested and told me that no restaurant in the hotel was serving food (it was 11pm).
"Pretentious, overpriced, misleading. Don't be fooled by the hype. " Read full review on TripAdvisor   10/17/2011 Vote      
5. The guy at the door, was rude and told us to freshen up and then come down to make reservations.
"Great location, friendly staff but extremely overpriced restaurants. " Read full review on TripAdvisor   5/23/2011 Vote      
6. rude.
"Fabolous Place if you want your money stolen from your room " Read full review on TripAdvisor   9/9/2009 Vote      
7. Way better than any of the overpriced, older, poorly managed, rude staffed hotels in South Beach.
"REDICULOUS (IN A GREAT WAY) " Read full review on Expedia   9/2/2009 Vote      
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