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EPIC Hotel - a Kimpton Hotel

Average Price: $309  
Hotel Class:
270 Biscayne Boulevard Way
Miami, 33131 View map  
4-Star Hotel Rank: 1 of 58
Average review rating: 4.75
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (41) , Travelocity (5) , TripAdvisor (767)
SAFE TO BOOK ? (2/5 issues found)
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Appears in 53 comments. 
The following words were used in comments with Problem:
breakfast (3)   food (3)   helpful (5)   hotel (6)   management (4)   not (6)   order (6)   personable (2)   phone (2)   poor (3)   quickly (3)   rating (2)   reception (2)   reservation (4)   room (15)   service (14)   table (2)   warm (2)   web (3)   well (2)    
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1. Maintenance attended and rectified the problem quickly but it continued to play up during the stay.
"A beautiful hotel, but not quite perfect. " Read full review on TripAdvisor   4/14/2012 Vote      
2. We had some problems with aircon, but all in all really good.
"Very good for business " Read full review on TripAdvisor   3/4/2012 Vote      
3. problem is for me that I am allergic.
"excellence with a family feel " Read full review on TripAdvisor   1/21/2012 Vote      
4. We left after one night and this is the list of the problems we faced:- the room was the City view junior suite but the view was the next building wall- the room was very noisy with trucks running very early in the morning- the room was old and the decoration was very bad.
"Total disappointment " Read full review on TripAdvisor   1/15/2012 Vote      
5. When I commented to front desk at the end of my stay about the poor valet service I'd had, the lady just smiled at me and said 'there are always problems with valet services'.
"Beautiful hotel, disappointing service " Read full review on TripAdvisor   1/1/2012 Vote      
6. Day 2 Breakfast- To our dismay we came across a very rude and ill-mannered waiter, who seemed to take out his personal problems to work and show them against other guests.
"Mixed Feelings " Read full review on TripAdvisor   12/27/2011 Vote      
7. We had a little problem opening the balcony door and the i- player wasn't working.
"excellent staff and well positioned for sightseeing " Read full review on TripAdvisor   11/15/2011 Vote      
8. We had asked for a king-sized bed and aids to help with accessibility problems - e.
"DIDN'T MEET EXPECTATIONS " Read full review on TripAdvisor   10/21/2011 Vote      
9. Except for this problem, the hotel is perfect.
"Wonderful Place, Poor Staff " Read full review on TripAdvisor   10/16/2011 Vote      
10. This problem is exacerbated on Fridays and Saturdays as the restaurants and lounge attract everyone.
"There is no other choice - in Miami, stay here! " Read full review on TripAdvisor   10/5/2011 Vote      
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