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Rank
15th
Out of 165

Royal Hawaiian

Average Price: $377  
 
Hotel Class:
2259 Kalakaua Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 6 of 17
Average review rating: 4.53
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (9) , Travelocity (4) , TripAdvisor (581) , YahooTravel (67)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 27 comments. 
The following words were used in comments with Lack:
bathroom (2)   beach (6)   best (2)   chair (2)   hotel (5)   housekeeping (3)   lacking (27)   not (2)   ocean (2)   pool (3)   rating (2)   room (4)   service (3)   shower (2)   sleep (3)   staff (4)   towel (2)   useful (2)   view (2)   well (2)    
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1. The last reasons I hold back on an excellent rating relates to certain employees who just lack that Aloha Spirit.
"A Pink Palace " Read full review on TripAdvisor   4/22/2012 Vote      
2. It is simply just the lack of service.
"Royal Disappointment " Read full review on TripAdvisor   3/22/2012 Vote      
3. The lack of experience, help or basic usefulness from the concierges was a common issue.
"Not Bad, But Not a 5-Star " Read full review on TripAdvisor   1/4/2012 Vote      
4. My overall rating of the 'resort' is only very good beooause some of the amenities were lacking.
"Wonderful Charm and Great Service " Read full review on TripAdvisor   12/20/2011 Vote      
5. We honestly were more comfortable in the original room as the suite lacked the ceiling fan and had a shower over the bath with shower curtain which always seems a bit dated.
"Loved it- would go back tomorrow if we could! " Read full review on TripAdvisor   8/27/2011 Vote      
6. I don't understand the lack of parasols, which are an absolute must during the midday sun, surely a worth the hotel making that investment.
"Ok but not perfect " Read full review on TripAdvisor   7/31/2011 Vote      
7. The room lacked outlets and caused my father to have to sleep on the opposite side of the bed so he could wear his CPAP (for sleep apnea).
"Beautiful historic hotel " Read full review on TripAdvisor   6/29/2011 Vote      
8. I have read people complaining about lack of chairs.
"A Lovely Hotel with Great Service " Read full review on TripAdvisor   5/16/2011 Vote      
9. However, there was a general lack of pleasantness on the part of all the staff we encountered (other than the housekeeper), which detracted from an otherwise stellar property.
"Big hits and Big misses " Read full review on TripAdvisor   5/2/2011 Vote      
10. ) The Spa at first does not appear as inviting or well equipped as some front runners like the Mandarin Oriental in Las Vegas, but the quality of the treatments are exceptional and more than make up for the lack of amenities.
"THE Place to Stay in Waikiki! " Read full review on TripAdvisor   1/5/2011 Vote      
   
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