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OpinionWell
Rank
15th
Out of 165

Royal Hawaiian

Average Price: $377  
 
Hotel Class:
2259 Kalakaua Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 6 of 17
Average review rating: 4.53
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (9) , Travelocity (4) , TripAdvisor (581) , YahooTravel (67)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Disappoint
Appears in 95 comments. 
The following words were used in comments with Disappoint:
area (5)   beach (8)   chair (5)   expectation (8)   experience (5)   great (5)   guest (4)   historic (4)   hotel (27)   liked (4)   love (4)   much (5)   not (23)   pool (8)   room (21)   sad (5)   service (14)   staff (6)   trip (4)   view (7)    
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1. My partner who is a platinum member of the starwood program had been spoiling me with trips to Westin St John - vieques island / and twice to the laguna la mar in cancun/ all since dec 2011/ I am fortunate indeed and enjoy how much he enjoys each property/ our trip which we are mid way through currently has been a major disappointment for him-He had looked forward to sharing the Royal Hawaiin above all others - sadly the experience has left him questioning.
"What a way to ruin a hotel brand- " Read full review on TripAdvisor   4/23/2012 Vote      
2. It was a very disappointing return-no fresh flower lei when we checked it(they ran out.
"A Royal Mess " Read full review on TripAdvisor   4/23/2012 Vote      
3. My stay at the RH was a definitely disappointing.
"Royal Disappointment " Read full review on TripAdvisor   3/22/2012 Vote      
4. Now the only complaint I have is the beach chairs now I am up early with my son each morning and I can tell you this those chairs are already reserved before one single person hits the beach I saw it from my room no problem so at 6am the chairs in the front row were reserved thats disappointing I mean we always stay in one of the upper line rooms its not exactly cheap stay for us but just one day to get a beach chair would of been nice for my baby and husband - i saw the system from my room and it wasn't first in first served they were already reserved on layout so maybe you guys can work on that as we will be back - one word of advise dont leave anything behind either as you dont get it back no matter how much you tip I still love the RH we will back again this year but lets hope by July there are some changes as I dont like to be disappointed.
"2ND TIME FOR THE RH " Read full review on TripAdvisor   3/19/2012 Vote      
5. disappointing.
"Basically very good, but... " Read full review on TripAdvisor   3/15/2012 Vote      
6. This trip however it was disappointing to experience some less than stellar service issues.
"Basically very good, but... " Read full review on TripAdvisor   3/15/2012 Vote      
7. and we were not disappointed, in fact we were blown away when it was delivered, not just because of the generous portions and the delicious presentation, but the flavours and the aromas that accompanied our meal were mouth-watering.
"Superlative hotel!! " Read full review on TripAdvisor   3/14/2012 Vote      
8. All very disappointing.
"Did not meet expectations! " Read full review on TripAdvisor   3/14/2012 Vote      
9. The staff are very friendly and inviting but we were disappointed in our choice of room.
"Grand Historic Hotel But.... " Read full review on TripAdvisor   3/12/2012 Vote      
10. The moment we pulled into the hotel, we were deeply disappointed by the hotel valet and bell staff.
"The Royal Hawaiian not as royal as we imagined... " Read full review on TripAdvisor   3/9/2012 Vote      
   
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