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Rank
15th
Out of 165

Royal Hawaiian

Average Price: $377  
 
Hotel Class:
2259 Kalakaua Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 6 of 17
Average review rating: 4.53
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (9) , Travelocity (4) , TripAdvisor (581) , YahooTravel (67)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 32 comments. 
The following words were used in comments with Complain:
better (3)   breakfast (3)   change (2)   desk (3)   elevator (3)   food (3)   hotel (4)   lighting (3)   much (2)   noise (2)   not (13)   reasonable (3)   reviews (3)   room (8)   service (5)   size (2)   small (2)   staff (5)   tiny (2)   view (2)    
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1. She stated that SPG don't own the hotel and to complain to them.
"Royal only in name " Read full review on TripAdvisor   4/16/2012 Vote      
2. Frankly I can not see how it is possible for anyone to complain about this property and its staff.
"Will stay again and again " Read full review on TripAdvisor   2/9/2012 Vote      
3. I am flabbergasted to read the other negative reviews as apart from eratic room service (chocolates one night, not the next/forgot to service the room on more than one occasion) we could not complain about anything.
"Blissful paradise " Read full review on TripAdvisor   1/2/2012 Vote      
4. Our biggest disappointment was the room, but we chose not to complain because we didn't want to give up our view, which was fantastic.
"Great view, room not so great " Read full review on TripAdvisor   1/1/2012 Vote      
5. I cannot comment on the views or the better rooms because I think we were in a 'staff room' of sorts but I am not complaining.
"Felt special - VERY impressed! " Read full review on TripAdvisor   12/24/2011 Vote      
6. If someone complains about the resort fee, then stay somewhere else.
"Look forward to my return-outstanding hotel " Read full review on TripAdvisor   12/16/2011 Vote      
7. a family place - those people who complained obviously don't have kids.
"UNEXPECTED - OUTRAGEOUS - LAVISH - THE FINEST ESTABLISHMENT I HAVE EXPERIENCED IN MY LIFE ! " Read full review on TripAdvisor   10/26/2011 Vote      
8. (The light attached to the fan was the only ceiling light also) We complained about these things to reception, and they said they would send somebody up but they never did.
"Not worth the effort. " Read full review on TripAdvisor   10/3/2011 Vote      
9. I would say the tiny tiny thing to complain about was the restaurant for breakfast downstairs was very expensive & service wasn't good, we got better breakfast food & service at Moama surfrider & Halekulani.
"Royal Hawaiian & Royal Experience !! " Read full review on TripAdvisor   9/23/2011 Vote      
10. You're on possibly the most famous beach in the world - why complain about the size of the pool.
"Lovely hotel " Read full review on TripAdvisor   9/5/2011 Vote      
   
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